BlackDiamondCasino.net – A Complete Review

The very first thing you notice when you go to the Black Diamond Casino is that graphics and user-experience are clearly of extreme importance to the site owners. Right off the bat, it’s pretty obvious that they have spent a lot of money on their graphics and actually spent that money with someone who knows what they are doing. Our follow up questions we really were excited to dive into were, does this attention to detail continue throughout the entire site and do the inner workings and the logistics of the site match the high quality of the look and feel? An online casino is worthless if it just looks pretty, but doesn’t function at a high level, with ample security, and a great overall user-experience.

Our reviewers set out to answer these questions as well as find any areas that the Black Diamond Casino excelled in and also any areas it was lacking or could use improvement. Our goal with our reviews is not to make every site we come across look like the greatest thing since sliced bread. Our goal is to provide an honest review, whether that ends up being good or bad. There’s really no point in a review unless its sole aim is to give an honest representation of the thing it is reviewing. That is ALWAYS our aim with our reviews. We have no shame in pulling out the red error marker and bashing a site to smithereens when it is warranted. Thankfully, our initial reports have led us to believe that won’t be the case with the Black Diamond Casino.

Ratings Breakdown

Overall

Overall, we were extremely pleased with what we saw from the Black Diamond Casino. Bonuses and promotions were the clear highlights of the site, with game variety being a very close second. It was great to see innovative and creative promotions and a multitude of games to choose from including live dealer options. Customer service and banking were on par with the industry standards which is always nice to see. If we were able to have our cake and eat it too, we’d like to see phone support added and Bitcoin withdrawal and deposit options. Not necessary, but hopefully they can appease our requests in the near future.

Game Variety

As you’ll see from the extensive lists below, game variety is a big win for the Black Diamond Casino. With over 140 different slots, video poker, table games, specialty games, and live dealer options, you can never run out of things to play at the Black Diamond Casino. The games are also from top companies including Rival Games, BetSoft, and Octopus Gaming which means quality matches the variety. We took a half point off for no sports betting options, but maybe that was a little harsh as the site is catering to slot and table game players only. Game variety is a definite win for the Black Diamond Casino.

Banking

With banking in online gaming, no news is good news. Banking was basically nothing bad or nothing insanely amazing to write home about. Regarding deposits, the site had five different options that covered a fairly wide spectrum. We would have liked to see Bitcoin as it’s becoming more and more popular, but it’s not a must have to have a great site. Withdrawals were also fairly standard with the only real drawback we saw being that one of the options was a little confusing to understand. Thankfully, they had several others you could cheer from. Four out of five from us, nothing special but certainly nothing bad.

Bonuses

This is definitely one of the home runs of the site. They have insane deposit bonuses available every day of the week, and interestingly they vary by which day of the week you deposit. On top of this, they have an extremely juicy first-time deposit bonus that is a must take advantage of. The main reason for the high marks, though, are because of the creative experience-style prizes that you can win on the site. Not only do you stand to get cash bonuses for your play, but you also can win trips, memorabilia, and a lot of other really cool things. Past prizes have included fully-paid trips to Las Vegas to see UFC 200, a Muhammad Ali signed boxing gloves and a brand new Tesla! With prizes like this for some of their bonus promotions, it was impossible not to give them an easy five stars.

Customer Service

The casino offered every option of customer service except phone service. Their live chat is 24/7, and their email support seems to be quick and actually informative based on our reports. While we’d like to see phone support as it’s starting to become more popular in the industry, it’s certainly not a must-have, especially with 24/7 live chat support. Who likes to talk on the phone these days anyways?

User Interface

Another home run for the Black Diamond casino is the quality of the user interface and the ease of navigability. Every game is organized well and easy to find and the actual gameplay buttons are definitely user-friendly. Too often you’ll see a user interface that begs the question if the site owners even had a real human look at them. Thankfully, this is nowhere near the case with Black Diamond. Things are set up extremely well, and the game and site graphics are top of the line. You can tell they spent some serious cash on their games and their designs which make more a much more fun and relaxing user experience. Online gambling is no fun if you have to worry about trying to figure out how to play your favorite games or if they look like they were created in someone’s basement or garage.

Who Are They?

The Black Diamond Casino is a member of the Engage Entertainment Group and is licensed and regulated in Curacao by Curacao eGaming. Established in 2009, the site is part of the Deckmedia N.V. group of online casinos. The site offers slot games, video poker, table games, live dealer games, and a few other random casino style games that you might expect from an online casino. There is no poker and no sports betting; this site is more dedicated to the casino-minded type players.

Slots and Video Poker

It doesn’t take long to realize that this is the bread and butter of the Black Diamond Casino. If you’re a slots player specifically, you’re going to really love the experience they’ve put together for you here. The games are developed by Rival Games, BetSoft, and Octopus Gaming. Here are a few things that immediately stand out for us about the slots and video poker spread.

First, they’re extremely well organized. A lot of times, sites will offer a great variety of games, but it will be such a nightmare to find the games you want to play that you’ll end up leaving the site and not having any fun. Gambling is supposed to be relaxing, so we feel this is extremely important and Black Diamond does a great job of this. You’re able to sort games alphabetically or by the provider that created them.

The second thing that we noticed about the games is the quality of the graphics and gameplay experience. Every game seems to be high-quality and well made. A lot of times when you see great “variety,” it’s really just a lot of slight game variations that look like they were thrown together in someone’s garage or basement in 20 minutes. The game manufacturers that Black Diamond Casino uses are top-notch and really understand user experience.

Slots

By our count, there were over 140 different slots offered. Here is the complete list of slot games available at Black Diamond Casino.

• 2 Million Bc
• 4 Seasons
• 7th Heaven
• A Christmas Carol
• A Day at the Derby
• A Night in Paris Jp
• After Night Falls
• Alkemor’s Tower
• Arabian Tales
• Arrival
• At the Copa
• At the Movies
• Bankroll Reload 1 Line
• Bankroll Reload 3 Line
• Bankroll Reload 5 Line
• Barbary Coast
• Beauty Salon
• Bee Land
• Berry Flavors 3 Lines
• Big Bang 3 Lines
• Bingo Slot – $2,383,185 Jackpot!
• Bingo Slot 3 Lines – $2,383,185 Jackpot!
• Bingo Slot 5 Lines
• Birds
• Black Diamond
• Black Diamond 1 Line
• Black Diamond 3 Lines
• Black Diamond 5 Lines
• Black Gold
• Boomanji
• Carnival of Venice
• Cool Stone Age
• Crazy Jungle – $50,000 Jackpot!
• Crazy Pizza
• Daytona Gold
• Diablo 13 – $2,811,800 Jackpot!
• Diamond Dazzle
• Diamond Progressive
• Diamonds Are Forever 3 Lines
• Douguie’s Delights
• Dr. Jekyll & Mr. Hyde
• Ducks`n`eggs
• Dwarven Gold
• Enchanted Jp
• Event Horizon
• Fandango’s
• Fandango’s 1 Line
• Fandango’s 3 Line
• Firestorm 7
• Forest Frenzy
• Forest Treasure
• Frankenslot’s Monster
• Fruit Slot
• Fruit Slot 1 Line
• Fruit Slot 3 Lines
• Fruit Slot 5 Lines
• Fruit Zen
• Gladiator
• Glam Life
• Global Cup Soccer
• Good Girl, Bad Girl
• Grave Grabbers
• Great 88
• Greedy Goblins
• Gypsy Rose
• Happy Circus
• Heist
• House of Fun
• It Came from Venus Jp
• Jolly Rogers Jackpot
• Kawaii Kitty
• Kings & Queens 3 Lines
• Lions Roar
• Lost
• Lost Gems of Brussels
• Lost Inca’s Gold
• Lotto Mania
• Lucky Day at the Races
• Lucky Fishing
• Lucky Number
• Lucky Seven
• Mad Orchestra
• Madder Scientist
• Mamma Mia
• Mega Gems
• Mega Glam Life
• Merry Bells
• More Gold Diggin
• Mr. Vegas
• Ocean Fantasy
• Once upon a Time
• Paco and the Popping Peppers
• Pinocchio
• Red Chili Hunter 5 Lines
• Red White Blue 1 Line
• Red White Blue 3 Line – $1,233,486 Jackpot!
• Red White Blue 5 Line – $1,233,486 Jackpot!
• Redbeard & Co
• Reel Gangsters
• Rook’s Revenge
• Russian Attack 3 Lines
• Safari Sam
• Scary Rich 3
• Shia Safavids Treasure
• Slot Dunk
• Slotfather Jp
• Slots Angels
• Sugar Rush
• Sugar Rush Summer Time
• Sugar Rush Valentine’s Day
• Sugar Rush Winter
• Sugarpop
• Summer Party
• Sushi Bar
• Sweet Surprise – $1,233,486 Jackpot!
• Sweet’s Surprise 3 Lines – $1,233,486 Jackpot!
• The Exterminator
• The Tipsy Tourist
• The True Sheriff
• Transylvania
• Treasure Room
• Treasures of Pharaohs 1 Line
• Treasures of Pharaohs 3 Line
• Treasures of Pharaohs 5 Line
• Treasures of the Pharaohs
• Tropical Punch 3 Lines
• Tropical Punch Night Dream 3 Lines
• True Illusions
• Under the Bed
• Under the Sea
• Viking & Striking
• Viking Age
• Vintage Vegas
• Voyager’s Quest
• Weekend in Vegas
• Whale O’ Winnings
• Wild Sevens
• Wild Sevens 1 Line
• Wild Sevens 3 Lines
• Wild Sevens 5 Lines
• Witches Cauldron

Video Poker

The video poker options available include the following:

• Deuces and Joker
• Deuces Wild
• Jacks or Better
• Joker Poker
• Joker Poker (Variation)

One other small thing that we saw that we liked was that each slot told you how many other people were playing it. This doesn’t affect your gaming experience at all, but it was nice to know at times that there were other people playing along with you. There’s a reason that if you go to a brick and mortar casino, it feels good to see other people playing. Even though you aren’t interacting with them and they aren’t affecting your game at all, it’s nice to know other people are there with you. Or maybe we’re just weird

Live Dealer and Table Games

It’s funny; it is great when a site only offers one area of gaming because they can specialize in it and it is great when a site offers multiple areas of gaming because it gives you variety under one roof. Ultimately, the variety is a positive, negative, or neutral issue based specifically on your personal preferences. In addition to the slots and video poker options, Black Diamond Casino offers casino table games and live dealer games. The casino offers 11 different table games for you to play. The selection, again, is either a positive or not based on your personal preferences. Some players love to have a million different variations of every game for one reason or the other. If that is you, you’re not going to like having only 11 games to choose from. For most players, though, they just want to be able to play the main games with the main variations. Sometimes too many options can be overkill. If this is you, you’ll be a huge fan of the selection at Black Diamond Casino.

Here is the list of table games offered at Black Diamond Casino:

Table Games

• Casino War
• Craps
• Crystal Roulette
• Double Exposure Blackjack
• Electronic Roulette
• Multihand Blackjack
• Roulette Black Diamond
• Roulette Titanium
• Royale Blackjack
• Single Deck Blackjack
• Super 7 Blackjack

Live dealer games are a brand new concept in internet gaming and are frankly pretty cool. The premise is that you can play at a real live table with a living and breathing dealer from the comfort of your own home. A real table with a live dealer is set up in a casino somewhere in the world, and through the use of streaming technologies, you’re able to “take a seat” at the table. All of your actions at the table are done via your computer and are overlaid on the screen.

It’s a way to be in the casino and see an actual dealer/friendly face without having to leave your home. It’s also great if you happen to have any skepticism about online random number generators (you shouldn’t). Real cards, real dice, and real roulette wheels are used to determine if you win or lose.

Games

The list of Live Dealer games offered at Black Diamond Casino are the following:

• American Blackjack
• Baccarat
• Roulette

Quite a long list, yea?! We’re kidding. It’s definitely a shorter list than is offered at some other sites, but it still hits the big games that you might want to play with a real live dealer. Again, if you’re looking for a ton of different little game variations with live dealer games, you might want to look elsewhere. If you like the simple and straightforward popular games, this is plenty. As this requires actual tables, actual dealers, and a lot of technology, you can imagine why the selection at most sites will be more limited than the fully digital games.

Banking Options

Deposit and withdrawal methods available are as follows:

Deposits

• Visa
• Mastercard
• AMEX
• Bitcoin

The deposit methods offered are pretty straight forward and are on par with what we would expect from an online gaming site. The minimum deposit is around $25 in all currencies. It does say that ZAR is 250.

Withdrawals

This method sounded at first like it was straight forward, but mentioned something about the check coming to an ATM. What we think is that there may have been a little language barrier and that it’s actually a prepaid card or something like that. Here is the exact wording from the site.

“Paper check (Mail Check): This withdrawal method is available only via an ATM machine. Checks are not delivered to PO boxes and the maximum delivery time is of 12 business days. Also please be informed that a $20 delivery fee is applied and the minimum withdrawal amount is $300.”

We just recommend using one of the other withdrawal methods or contacting support if you have your heart set on this one.

Who Can Play?

Black Diamond Casino looks to be open to most of the world for business. We didn’t find any countries listed on the site that was not serviced, but we did find a few other websites reporting the following countries NOT being allowed to play:

• Bulgaria
• Canada
• Costa Rica
• Israel
• Netherlands Antilles
• Poland
• Romania
• Russia
• Sweden
• Ukraine
• United Kingdom

Other than these countries, it looks like the Black Diamond Casino is a go for all other countries including the United States. If you have specific questions about your specific location or want more information, we recommend contacting support directly, and they should be able to give you a more precise answer. For the most part and for most people, though, it looks to be good to go.

Bonus Promotions

Black Diamond Casino had A LOT to offer in the bonus and promotions department. What was really cool was that not only did they have welcome and deposit bonuses, they also had trips and expensive things you could win just by playing on the site. It’s one of the first times in a while that as a reviewer, we thought, “Wow! Now, these are cool promotions.”

Regarding deposit bonuses, the site had some pretty hefty bonuses to offer. They were all dependent on the amount you deposited and on what day of the week you made your deposit. Basically, the more you deposited, the higher the percentage they would give you. It looks like the weekends are the best time to make deposits if you’re making larger ones or smaller ones. From our understanding, when it says a bonus for a $200 deposit, it means that you have to deposit at least $200 to claim it. If you’re making a smaller deposit to try out the site or to fit your bankroll, Friday, Saturday, Sunday, and Monday are your go to days because they offer percentages on ANY deposit level.

The site also says that you can receive 500% bonus on your first five deposits which are absolutely insane! Details of this can be found on the VIP page of the site. We can’t remember seeing a deposit bonus this high before. It’s probably safe to assume that clearing the bonus will require a decent amount of play, but that is not out of the ordinary for the industry or a bonus of this size. Maybe one-day sites will just hand us free money for no reason Until then, this is the closest we can get.

Monday

• 200% bonus for a $200 deposit
• 150% bonus on any deposit

Tuesday

• 300% bonus for a $1000 deposit
• 250% bonus for a $500-$999 deposit
• 200% bonus for a $200-$499 deposit
• 150% bonus for a $200 deposit

Wednesday

• 250% bonus for a $500 deposit
• 200% bonus for a $200-$499 deposit
• 150% bonus for a $200 deposit

Thursday

• 250% bonus for a $500-$999 deposit
• 200% bonus for a $200-$499 deposit
• 150% bonus for a $200 deposit

Friday

• 250% bonus for a $200 deposit or more
• 150% bonus for up to a $200 deposit

Saturday

• 350% bonus for a $1000 deposit
• 300% bonus for a $500-$999 deposit
• 250% bonus for up to a $500 deposit

Sunday

• 250% bonus for a $200 deposit or more
• 150% bonus on any deposit

Now onto the cool stuff that really got our heads to turn. The site offers the ability to win a ton of money related prizes as well as a lot of non-monetary prizes. These prices include cars, trips, boats, gold, you name it. They look to constantly be coming up with new promotions as we were able to see the archived list of some of their last promotions. Here are just a few of the examples of promotions they were offering:

• A Brand New Tesla Model S Car
• One of Elvis Presley’s Guitars
• An Actual Yacht
• A Bahamas Gold Vacation for Two
• An All-Inclusive Vacation for Two to South Africa
• A 500 Gram Bar of Gold
• A Trip to UFC 200 in Las Vegas
• A Trip to racing’s Monaco Grand Prix
• A Muhammad Ali Signed Boxing Glove
• A Pair of Tickets to the Euro 2016 Soccer Final
• Tickets to the Rio Olympics Opening Ceremony

Winning these prizes looks to be done a lot of different ways on the site. It looks to be a little different with each promotion, but the main gist is that you earn points for play or depositing and these points come with raffle tickets. Winners are then drawn at the end of the promotion. It looks like you’re automatically entered into these promotions without having to opt-in, but we recommend double-checking that with the site as it may just not be posted clearly or it is always subject to change.

Customer Support

Support for the site looks to be good from all the reports we’ve seen. The site has email support as well as live chat available 24/7 to players. We did notice that every page of the website we were on had a live help tab that you could easily click if you had any questions. The site doesn’t seem to offer phone support which we’d prefer to see, but it’s not really the industry norm; we’re just greedy.

Conclusion

Overall, there were a lot of positives with the Black Diamond Casino. They’re open to most of the world, they have a lot of juicy bonus offers, tons of innovative and creative promotions and a gaming experience that is not shy on graphics and making sure you’re enjoying your time playing. If you’re a slot player predominantly who dabbles with table games, this site is going to be perfect for you. Even if you are mainly a table games player, it’s probably also going to be great for you UNLESS you are insanely locked into having every variation of the game that exists. If you’re a sports bettor, you’ll want to find another site for your sports betting action. Slot players and casino players are definitely the kings and queens of the castle at Black Diamond.

Additional FAQ

We did a little bit of extra research and found some additional things we wanted to point out. First, it looks like the casino also has a VIP club with six different tiers you can be a part of. When you first join, you’re automatically put into the Bronze Club. Here are the different tiers they have listed.

• Bronze Club
• Silver Club
• Gold Club
• Platinum Club
• Ultimate Club
• Ultimate + Club

Surprisingly, they didn’t give us a lot of details on the different tiers, but they did tell us that you get more game variety, special promotions, private tournaments, and bigger casino bonuses. We would really have liked to see them give us some detail about what it takes to get to each level and what you get specifically at each level. Unfortunately, lack of information in some areas seemed to be a trend across the site.

The site also doesn’t list what the withdrawal limits or time frames are in each method. Looking through some forums, we did see some old complaints from a few years ago that they were a little slower on some methods, but good on others. While this shouldn’t be a deterrent to playing on the site, we do recommend checking with support before you go to cash out your winnings and make sure that you’re choosing the best option available. Ain’t nobody got time to wait for dat. It’s common for different methods to take different lengths of times and have different limits. We would have just preferred for that information to be prominently posted. Good thing all reports of support are they’re super nice and super helpful.