InterCasino Review

One of the first internet casinos is still going strong and is bigger and better than ever. InterCasino is celebrating 24 years online and continuing to provide its customers with plenty of gaming options from slots to table games to live casino action. Banking covers all of the in-demand alternatives except for Bitcoin, and a 100% welcome bonus plus 110 free spins should be appealing to bonus-seeking players.

The Breakdown

Overall

The rating gets a bit nit-picky as this casino is well worth a look. It’s established, has proper licensing, plenty of banking options, and more than enough slot games. Almost the entire casino is available for mobile play as well. The design lends itself to a more upscale experience. The only small issues we found are with the length of time for payouts, the invitation-only loyalty club, and the fact that, for some, there may not be enough bonus offerings.

Game Variety

The only thing missing from this casino is a specialty games section. Aside from that, there are more than enough slots for even the most discriminating of players. The table games section is plentiful, and there are also some video poker games included amongst the tables. For players who prefer to see and hear real human beings, the live casino has all of the essential casino tables that are available on most websites.

Banking

Although there are plenty of options with e-wallets, credit and debit cards, prepaid, and online banking, Bitcoin is missing. Furthermore, credit or debit card payouts can take up to five business days. Some players have noted that it’s taken even longer for them to receive their winnings. The casino only processes payments on weekdays and not on Saturdays or Sundays.

Bonuses

The welcome bonus could have a lower rollover than 25 on both the deposit and bonus amount combined. But, the reason we deducted one and a half stars is that there aren’t any other regular promotions, and the loyalty program that’s a mainstay of most sites is by invite-only.

Customer Service

There haven’t been any real service problems, but we couldn’t issue a five-star rating as the email and phone hours are limited to 08:00 to 22:00 GMT and are not 24 hours like the live chat availability. Also, live chat is only accessible via the full website and not on mobile devices.

Moblie Casino

The mobile experience is one of the better ones. The site is set up well and has more than the typical number of slot games available. The only little deduction is due to the lack of live chat customer service on smartphones and tablets.

Overview of InterCasino.com

It’s Intertaining

InterCasino.com is owned by the Intertain Group and is the sister site of Vera & John. In 2016, Intertain relaunched InterCasino on its Plain Gaming platform also featured on Vera & John. The website is fully licensed and regulated by the Malta Gaming Authority, the Danish Gambling Authority, and the UK Gambling Commission. This casino has earned a relatively good reputation and is undoubtedly well-established.

The United States Came And Went

For its first ten years of operation, US players were welcomed into the InterCasino family, but since 2006, when the government forcefully drove US casinos out of the picture, United States residents can no longer register or use the service. Malaysia, China, and Hong Kong are also explicitly restricted from this website.

Simple, Understated, And Elegant

The black and gold combination can go horribly wrong if it isn’t done well. But, in this case, the InterCasino web developers did a terrific job of putting forth a well-designed and easy to use online experience. The full site is welcoming and comfortable to use, and the mobile experience is just as first-rate.

A Welcome Bonus With A Not-So-Welcoming Rollover

This isn’t a casino that goes crazy with bonuses and promotions programs, so the welcome bonus takes center stage. The deposit match and free spins combination come with a 40 times rollover on any free spins winnings as well as 25 times on the deposit bonus. But, that 25 times isn’t just on the bonus amount, it’s the bonus plus the deposit combined. It doesn’t feel quite as rewarding when you figure out that equation.

The Banking Bases Are Covered

The financial end of things is rather simple. There’s no long list of options, but the variety more than makes up for the quantity. Credit and debit cards, prepaid, e-wallets, and traditional banking are all offered to players without fees or a lot of hoops to jump through. Credit card withdrawals are posted as having a 3-5 day turnaround, but e-wallets should speed things up at least by a few days.

30 Software Companies

We identified quite a few of the “big guys” in the casino software industry used to create the full InterCasino gaming experience. Microgaming, NetEnt, Playtech, IGT… their products are just the tip of the iceberg. The casino is more than 800 games in total, and most of those are variations on slot games that should cater to even the most discriminating slot player.

Bonuses & Promotions

If you’re a player who wants endless bonuses, reload matches, contests, and sweepstakes, you may be disappointed in InterCasino. It’s not an over the top casino with bonus programs, and its VIP program is by invitation only.

That’s not to say that you won’t receive some offers via email, because a casino always has the discretion to do that, but there are very few guaranteed promotional programs listed on the site.

There is a limited-time promotion that incorporates a few different incentives all into one. It’s in honor of the casino’s 24st birthday and combines free spins with prize drawings, including a top £1,000 amount.

The birthday celebration is a one-off, but it’s also typical of other limited time offers that this casino provides. Through the archive, you can even take a peek at some of their most popular games and incentives so that you know that there will be more to come.

The Welcome Offer

The welcome offer is a 100% deposit match up to £900 plus 110 free spins.

The deposit match is issued in three different parts, but the spins actually add on three more levels to this offer. Bear with us; we’ll spell it all out for you.

• Part One: No-Deposit Bonus

110 is an odd number to be promoted, but the first ten of those spins can be claimed before you even make a deposit. All you need to do is register a new player membership account, and you receive a no-deposit bonus of the ten spins on “Book of Dead.” Your winnings won’t be cash at this point, though. Anything you may win in those complimentary go-rounds ends up being issued as bonus cash with a 40 times wagering requirement attached.

If you’re not well-versed on wagering requirements or rollovers, we’ll walk you through it.

So, let’s say you take advantage of the ten no-deposit spins and you get a few good payouts, so you’re looking at £30 banked after your last spin.

That £30 is not cashable. You have to play it through 40 times then. Meaning, you have to do £1,200 in betting before you can cash anything out. And, that’s not all. You will have to deposit something before you can initiate a withdrawal request. It may be a small amount, but a deposit is required first.

• Part Two: 100% Deposit Match up to £300 plus 20 Free Spins on “Wizard of Gems.”

A minimum £20 deposit is all that’s needed to collect this bonus, and £20 is the minimum allowable deposit anyway. If you deposit £300 or more, you can claim £300 in bonus play funds.

While you don’t have the 40 times rollover stipulated, this one is actually even higher. The wagering requirement for all of these deposit matches is 25 times, BUT it applies to both the bonus amount AND your deposit. Yes, your cash is subject to a rollover when you accept a bonus here and through many online providers. While some factor in just the bonus, you will find that many combine the bonus with the deposit, like in this case.

One more rollover requirement: InterCasino stipulates that these welcome deposit matches can only be used on slots, and there are some exceptions to even that rule. So, please don’t accept any bonus and start playing without knowing all of the ins and outs. You can access a long list of excluded games through a link in the Welcome Bonus Terms and Conditions. We highly recommend that all players read through it carefully. We don’t want to see anyone lose out on any potential winnings because of bonus confusion.

Oh, and don’t forget the 40 times wagering on the free spins. That will apply all the way through, just as the 25 times is toward this and all deposit match bonuses that we’re about to detail.

• Part Three: 20 Free Spins on “Spinata Grande” three days after you make your first deposit.
• Part Four: 20 Free Spins on “Spin Party” six days after you make your first deposit.
• Part Five: 20 Free Spins on “Esqueleto Explosivo” nine days after you make your first deposit.
• Part Six: 20 Free Spins on “Twin Spin” twelve days after you make your first deposit.

The Remaining two Deposit Matches

The second two deposit matches are of equal value to the first. A minimum £20 deposit is required, and the bonus match is up to £300 each time. All of the same stipulations apply, including the rollover.

After you decide to accept a bonus, you need to complete the wagering requirements within seven days, and you can’t bet more than £6.25 per spin on slots.

The Four Weekly Missions for the 21st Birthday Celebration

While we realize this is a one-off promotion, we’ll provide you with a few details as it’s reminiscent of some other bonus programs that the casino has offered. There is a plethora of other games and rewards opportunities that are limited-time but provide additional value outside of the typical reload bonus programs.

This particular promotion is part of InterCasino’s birthday festivities, and the weekly promotions all lead up to a £10,000 raffle at the end of the month.

Each week has a mission, such as: deposit £50 or more and stake at least £25 on two different slot games. If you successfully complete the mission, you are awarded some free spins the next day, and you also receive a raffle ticket for each achievement.

At the end of the month, a £10,000 total prize pool is awarded, and the individual prizes range from £15 all the way up to £1,000.

InterVIP

InterCasino’s VIP/Loyalty Club is called InterVIP, but whereas most casinos automatically opt all registered players into a program, this one is by invitation only.

The more high rolling of players will be asked to participate and will receive the royal treatment from personal Account Managers to the private invitation to trips and vacation experiences. There is an option to request that you be accepted, but it will be based on your amount of wagering.

Banking

While it’s not the most extended list of options we’ve seen, it does cover all bases except Bitcoin. You’ve got the option of credit and debit cards, e-wallets, prepaid, and online banking, so it’s a case of variety over quantity.

Just a reminder that players from Norway and the United Kingdom are unable to collect a deposit bonus if they use Skrill, Neteller or Paysafecards.

Deposit Options:

Withdrawals

While InterCasino promotes a maximum payout of £5,000 per week, it also takes the most substantial wins and breaks them down to £10,000 monthly payments. For example,. a £100,000 payout would be divided out into equal installments for ten months.

That is something to consider if you’re more of a high roller and you don’t want to wait for your cash.

Mastercard and Maestro were not accidentally omitted from the following list. Visa is the only option for credit or debit card payouts.

Payment approvals are handled daily, but only during weekdays. Nothing is processed on the weekend.

Withdrawal Options:

“Know Your Client”

Players withdrawing more than £2,000 must go through identification procedures called “Know Your Client”, and that could delay the first payout until all of the paperwork is in place.

The Casino

Game Variety:

You’re going to find that slots are number one by a mile on this site with 739 out of the 802-game casino devoted to spinning reels. These slots feature themes from historical figures to superheroes to food, jewels, celebrities, and so much more. Table games on this site cover the most popular options, and some video poker games are also included in the table game section. Specialty games are not part of InterCasino’s line-up though.

Casino Special Features:

The ability to search for a specific game is one special feature. In addition, some of the most popular games are recognized in a separate category. The casino also displays the top jackpot amounts as currently posted as well as some recent winners.

Mobile Casino:

The mobile casino features 636 games that include plenty of slots as well as table games, video poker, and live casino games. The mobile casino is as impressive as the full desktop version in its layout, design, and easy navigation. It would come in handy, though, to have some sorting capabilities for slot games on mobile as well as on the full site..

Software:

There are a number of software companies that combine to create the full casino experience. We’ve read that there are 30 total, but we specifically noted Microsoft, IGT, Playtech, Play ‘N Go, Thunderkick, NetEnt, Big Time Gaming, Amaya, Scientific Games/WMS, and NextGen. You get the benefit of the biggest and most popular slot titles combined with some newer and rarer alternatives.

Slots: 739

With so many slot games from which to select, you would think that players would have the ability to use some handy sorting functions to narrow down the selection process. Most sites that offer such a massive quantity will allow players to pull up slots made by a certain software company, or five-reels versus three-reels, or by other criteria, but you can’t on InterCasino.

• Grim Muerto
• Bar Bar Black Sheep
• Gods of Giza
• Bridesmaids
• Rugby Star
• 1429 Uncharted Seas
• Starburst
• The Invisible Man
• Game of Thrones
• Monopoly Big Event
• Batman
• Titanic
• James Dean
• Guns N’ Roses
• KISS
• Zombies
• Dolly Parton
• Dead Or Alive
• Gonzo’s Quest
• Transformers: Battle for Cybertron

Jackpot Slots: 15

With games like Hall of Gods and Mega Moolah Isis, you have millionaire making potential in this Jackpot area, and even if other games haven’t hit the seven-figure mark, many are not too far behind.

• Siberian Storm Mega Jackpots
• Cleopatra Mega Jackpots
• Enchanted Meadow
• Dragon Ship
• Bell of Fortune
• Wild Blood
• Jewel Box
• Hall of Gods
• Ninja Fruits
• Mega Jackpots Star Lanterns
• Mega Jackpots Isle of Plenty
• Mega Jackpots Wolf Run
• Holmes and the Stolen Stones
• Cosmic Fortune
• Divine Fortune
• Mega Fortune
• Mega Moolah Isis
• Mega Moolah

Table Games and Video Poker: 63

The table game area includes video poker as well. And, whereas the slots aren’t sorted properly, table games can be pulled up through the separate roulette and blackjack menu items.

• Triple Bonus Spin Roulette
• Five Play Draw Poker
• Game King Jacks or Better
• Let It Ride
• Red Dog
• Three Card Poker
• Double Exposure Pro Blackjack
• Monopoly Roulette
• Texas Hold ’em Pro
• Baccarat Pro
• Casino Hold ’em Pro
• Single Deck Blackjack
• Oasis Poker Pro
• Punto Banco Pro
• Roulette Pro – French
• American Roulette
• Pai Gow Poker
• Mini Baccarat
• IGT Roulette
• Ultimate X Triple Play Draw Poker

Live Casino

The Live Casino lobby has two separate entrances:

• Casino Paris
• Casino Cosmopolitan

This live dealer table area includes baccarat, blackjack, roulette, and casino hold ’em. You may also find additional tables open like Sic Bo and Dragon Tiger.

Customer Service

• Contact Email: [email protected]
• Contact Phone: +356 27780493
• Live Chat: 24/7; only available on desktop

Players shouldn’t run into any real customer service issues through this casino. The leading player issues stem from longer than expected payouts and not from unhelpful service agents. After 24 years online, they know what they’re doing, and it shows.

Summary

It bears repeating that this is one of the original casinos to make its mark on the world wide web. 24 years is a good long run in this relatively new industry. If you didn’t know about its longevity, you might be surprised by the look of the site, though. The site has a fresh look and is entirely up to date and can hold its own against any of its competitors.

The combination of multiple software companies providing 800 games, plenty of banking options, and a simple but stylish website design give InterCasino a modern presence.

Let’s start with the financial side of things. While you’ll find a longer list of options on other sites, most players are covered with the variety that’s offered. There isn’t a cryptocurrency option, but there are plenty of good options, like prepaid and e-wallets.

A downside to the banking is the £5,000 weekly withdrawal limit. Players that win a substantial amount need to be patient in receiving it. Although banking is fee-free and has a small minimum deposit and withdrawal requirement, credit and debit card payouts can take up to five days, and we’ve seen reports of players waiting even longer. Patience is needed regarding any monetary transactions.

As far as the promotions offered by InterCasino, new players will find a competitive welcome offer, but aside from the one-offs that do come up frequently, there isn’t a consistent reload bonus program or any other type of year-round offer. While that’s not a game-changer for most, the VIP club may be, as it’s by invitation only, so regular, recreational players won’t be racking up points for cash and prizes.

Slot players will be pleased when they access this casino’s slot banks. With over 700 games from a multitude of software providers, this site offers one of the better slot experiences you can find. Combining software is a big plus because it elevates the quantity and variety well above other sites that are designated as one type of casino (i.e. Playtech casino, NetEnt casino, etc.).

There are plenty of table games and live casino games offering poker, blackjack, roulette, and some other fun alternatives. Even video poker players have some choices of different games that are not always available on other sites, especially for mobile play.

Specialty games are not part of this casino’s line-up, though. Slots, table games, and video poker players will be quite happy, but keno, bingo, and scratch card players will need to look elsewhere.

The mobile casino was a pleasant surprise as offering 636 games is certainly at the top end for smartphone and tablet players. Nothing was left out as table games, slots, video poker, and live dealer tables are all accessible on the go.

Lastly, and probably most importantly, InterCasino is licensed and regulated by three different agencies. Although some players have been frustrated by payments taking longer than expected, there haven’t seemed to be any real issues with non-payments and customer frustration.

Verdict

24 years of experience is evidence that a casino provides an all-around good service. Plenty of gaming options and a good variety of fee-free financial services are the two biggest benefits. But, players who look for non-stop bonuses and incentives will want to go elsewhere as the welcome bonus takes center stage, but there aren’t any consistent back-up programs that some rely on like reload rewards.

FAQ