IW Casino Review

Over the years of being in this industry, I’ve always heard great things from friends and colleagues about IW Casino. However, I’d never actually spent any time on their site. With so many options out there, this is one that just hasn’t made it into my rotation yet. That being said, I was excited to see what all they have going on based on what I’ve heard from others.

In my complete review of IW Casino, you’re going to get an in-depth look at critical aspects of their operation. In the sections below, I’ll dissect their online sportsbook and casino. I’ll also dig deep into the details of their customer service, bonuses, and much more. By the time you finish reviewing my review, you’ll have a great idea if IW Casino might make an excellent spot for you to do all of your sports and casino betting.

One thing to note before I proceed is that I’ve not been paid by IW Casino to write this review. This allows me to be honest with you about what’s great about their operation while also letting you know what I think can be improved. Unlike some reviews out there, what you’ll get here is complete transparency from an independent source.

Ratings Breakdown

Overall

As a whole, I’ve ranked IW Casino at a stellar 4.5 stars out of 5.0. I’m highly impressed by their sportsbook and online casino. Along with that, their bonuses and customer service are pretty solid. While some things can be improved, what they have at this point is still pretty close to perfection. All in all, IW Casino has done one heck of a job developing a top-notch online casino and sportsbook.

Banking

When you’re ready to begin betting with real money at IW Casino, you’ll find a list of ten different banking options that you can select from to make your opening deposit. This, coupled with six different withdrawal banking methods, means that it should be simple for just about everyone out there to move money both onto and off of IW Casino’s website. Included in their mix of banking methods are popular ones like Neteller, Skrill, and Visa.

Bonuses

Clients looking to earn bonus cash will find plenty of chances at IW Casino. At the time of my review, I found eight different bonus offers between their sportsbook and casino. While I was happy with their overall number of bonus options, the potential reward sizes left me wanting more. For example, their welcome bonus is capped at €100, which is much lower than most other online sportsbooks and casinos. In the future, I’d like to see IW Casino increase the amount of bonus funds that their clients can earn through these bonuses.

Customer Service

When testing out the customer service support at IW Casino, I was impressed with the quality of the help that I received. At IW Casino, you’re able to contact their team either by telephone or email. While these two options are great, I was really hoping to see them provide live chat support, which isn’t there at this time. With so many other online sportsbooks and casinos offering this level of support, I’d like to see IW Casino add this option in as soon as possible so that their clients have one other convenient way to reach their team.

User Interface

No matter if I was on their desktop version of the site or their mobile one, I was highly impressed with the user interface on IW Casino. Thanks to this top-notch user interface, I was able to move about the site with ease from the first second I hopped onto it. Finding what I was looking for in the sportsbook and casino was always easy. Based on my experience with their user interface, I think you’ll also be impressed with how easy it is to search and move about their site.

Mobile Compatibility

As a whole, I was delighted with the mobile version of IW Casino. There, I found a great sportsbook that offered all of the same great action and functionality as their regular online sportsbook. IW Casino also has an excellent mobile version of their online casino. While the mobile version of the casino didn’t offer all of the same games as their instant-play one, it still had the vast majority of them, which is more than I can say for most other online casinos.

The Basics About IW Casino Online Casino and Sportsbook

At IW Casino, you’ll be welcomed with a quality website that hosts both an online casino and sportsbook. What’s nice about this is that you’re able to do all of your betting in one spot if you enjoy betting on sports and casino games.

Founded way back in 1997, IW Casino is one of the oldest online casino and sportsbooks that I’ve come across. With more than 20 years of experience, I immediately had high expectations for what I should find in their online casino and sportsbook sections.

If you’re wondering if you’ll be able to wager at IW Casino, I’ve gathered up a list of countries that are restricted from playing there. Luckily, the list of restricted countries for this site is not too long, which means that the vast majority of folks reading this should be able to wager there. If you don’t see your country listed below, then you should not have any problems creating a real money account on IW Casino.

• Afghanistan
• Belgium
• Bosnia and Herzegovina
• Bulgaria
• Croatia
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Greece
• Hungary
• Indonesia
• Iran
• Iraq
• Italy
• Laos
• Latvia
• Lithuania
• Malaysia
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• South Korea
• Spain
• Syria
• Thailand
• Turkey
• Uganda
• United Kingdom
• United States
• Vanuatu
• Yemen

The Sportsbook

Up first, I checked out their online sportsbook. When I first checked out their sportsbook page, I was happy to see a page that was very well laid out and void of large advertisements for other portions of their website.

Sports You Can Bet On

For those of you looking to make your sports wagers online, then IW Casino has a substantial list of sports that you can bet on. In total, I found nearly 30 different sports available at the time of my review. I’ve included a list below of the sports that you can bet on there so that you can check to see if they offer action on your favorite sports.

There is one quick thing worth noting. The list below represents the sports that IW Casino showcased at the time of my review. This list may not be a complete representation of the sports that you can bet on there, as they only list sports with active wagers available, as is common in the industry. If you don’t see one of your favorite sports listed below, try checking back on their site once that sport’s season has started.

• Soccer
• Tennis
• Ice Hockey
• Basketball
• Handball
• Golf
• Volleyball
• Formula 1
• Baseball
• Motorbike
• American Football
• Rugby
• Australian Rules Football
• Futsal
• Beach Volleyball
• Lacrosse
• Snooker
• Cricket
• Rink Hockey
• Pool
• Darts
• Boxing
• Entertainment
• Netball
• Mixed Martial Arts
• Ski Jumping
• Biathlon
• Chess
• Esports

With 29 different sports available for wager, IW Casino has an excellent lineup. When comparing the size of their list to other online sportsbooks, it is definitely above average. What I like about their menu is that it covers all of the popular sports like soccer and basketball while also offering action on less popular sports like netball and biathlon. With a list this size, almost everyone should be able to find the sport that they are looking to bet on at IW Casino.

Live Betting

I was excited to see that IW Casino offers live betting in their online sportsbook. Using this section, you can wager on in-play action from sporting events that are currently underway. To access live betting on their site, click on the “Live” link located in the top main menu bar.

Once there, you’re able to sort by sport using the menu on the left-hand side of the page. Another nice touch of this section is that they provide an event calendar that lets you look ahead for future live betting options. Using this tool, you can plan your future wagers for games that you know you want to bet on in-play action for. To access this calendar, click on the “Event-Calendar” link located in the top right-hand corner of the live betting page.

ESports

There was one sport on their list that really caught my eye. That sport is esports, and I was super happy to see that IW Casino has it on their list of sports that you can bet on due to the tremendous popularity of esports wagers at this time. Unfortunately, I still come across online sportsbooks weekly that have yet to bring esports action to their clients.

At IW Casino, you’ll find a collection of five different popular esports games available for wager. This is about average compared to what I see from other online sportsbooks which offer esports wagers. Below, I’ve provided a list of the esports that were available for bets at the time of my review.

• CS:GO
• Dota II
• LOL
• StarCraft II
• Overwatch

If you’re a fan of betting on esports, then IW Casino should be a good spot for you to do all of your betting action. Thanks to their coverage of the most popular games, their lineup should work for most people.

User Interface

There were several different things that I liked about their user interface in the sportsbook that I wanted to be sure to bring to your attention. Up first, they have a section on the homepage of the sportsbook titled “hot bets.” Here, you’ll find some of the wagers that are currently trending as the most popular bets on their site. You’ll see this section in the top right-hand corner of their sportsbook.

Something else that I liked was their odds under 2.00 link. Using this, you can find a list of all current wagers under the 2.00 mark. What’s nice is that once you get to that page, you can still filter down by sport to find the perfect bet for you.

Finally, the last user interface touch that I really enjoyed was the time slider on the homepage. Using this tool, you can select if you want to see matches between less than one hour from now all the way up to six hours from now. This slider tool is a handy way to limit how many wagers you’re seeing based upon when you want to place your bets. You’ll locate this slider tool in the middle of the left-hand side of the main sportsbook page.

Overall, I’m pleased with the sportsbook that IW Casino brings their clients. Thanks to a long list of sports you can bet on and live betting action, they’ve assembled a tremendous online sportsbook. That, coupled with their impressive user interface, makes IW Casino a reliable spot for just about everyone to do their online sports betting. If you’ve yet to check out the sportsbook for yourself, then check it out now to see just how great it is.

The Casino

For those of you looking for an online casino home, IW Casino is one not to miss. In their casino section of the website, I came across nearly 1,000 different casino games! With this many games, IW Casino has more to offer than the average online casino, and it’s one of the most extensive game collections that I’ve ever come across. Below, I’ll give you more detail about their online casino and what you can expect to find there.

Game Variety

With nearly 1,000 casino games in their lineup, I was interested to see what the variety mix was between game types. As expected, slots make up more than 80% of the games, as is pretty standard for online casinos. However, don’t let that percentage make you think that they don’t have robust representations of other games. I also found a plentiful supply of live dealer games, table games, and others. The only area that felt a bit light overall is their video poker section, which only had 15 choices to select from.

Software

At IW Casino, you’ll find a collection of casino games from a variety of software manufacturers. From the looks of it, they source their games from a total of eight different software providers. What I liked about this is that it means IW Casino can provide their clients with a much more extensive collection of games than an online casino that sticks with just one manufacturer. Included in the list of software manufacturers at IW Casino are industry heavyweights Microgaming, Betsoft, and more.

Audio and Video Quality

Thanks to their use of gaming software from some of the top manufacturers in the industry, I experienced some excellent game audio and video quality during my review. What was nice about this is that I experienced this across all of their different game types. From slots to live dealer games, the audio and visual quality was excellent!

Slots

Fans of online slots will absolutely love what they’ll find at IW Casino. There, I located well over 800 different slot games! This is many more than the average online casino by far! I was blown away by just how many they have. One great thing about IW Casino is that they make it easy to sort by slot type using a handy menu on the left-hand side of the page.

In their broad mix of slot games, IW Casino has a great variety of different slot types. I found over 700 general slots, 76 3D slots, 35 classic slots, and 17 grid slots. Thanks to this vast lineup, there should be something for just about everyone.

One thing that I noticed is that IW Casino has some slot games with progressive jackpots. At the time of my review, I found a total of a dozen different slots with progressive jackpots attached to them. If you’re looking for these games, they are super easy to find by clicking on the jackpot link in the main left-hand-side menu.

One of the best parts about the slot games on IW Casino is that you can play all of them for free. Even better, this is true for just about every single casino game in their lineup. The only games that I found that could not be played for free were their live dealer casino games. If you’re on the fence about joining IW Casino, then you should test out some of their games for free before you sign up and deposit funds. This will quickly allow you to see if you like playing there or not.

If you’re into name-brand games like I am, then you’ll like what you’ll find at IW Casino. In their broad mix of slot games, I saw many different name-brand games. Some of my favorites included Sharknado and The Three Stooges.

Unfortunately, I can’t individually list out the over 800 different slot games available on IW Casino here. However, I have gone ahead and listed out the top 40 of them below. Using this list, you can see if your favorite slot game is available. To view the entire lineup of slots, be sure to check out their online casino page.

• Phoenix Sun
• The King
• Rapunzel’s Tower
• Joker Strike
• Great Rhino
• Sakura Fortune
• Pied Piper
• Volcano Riches
• Boomerang Bonanza
• Sticky Bandits
• Big Bad Wolf
• Fruitoids
• Northern Sky
• Hot Sync
• Temple of Tut
• Mighty Arthur
• Wild Chase
• Traces of Evidence
• Silver Lioness 4x
• Rolling Roger
• Fairy Gate
• Chitty Bang
• King Colossus
• 5 Mariachis
• Dream Date
• Archangels Salvation
• Lucha Maniacs
• Sevens and Fruits
• Joker Jewels
• Legend of Loki
• Easter Islands
• Lake’s Five
• Tiger’s Claw
• Baker’s Treat
• Sinbad
• Gold Lab
• Cash Hound
• Ancient Egypt
• Chang’e – Goddess of the Moon
• And many more!

Video Poker

I was a bit disappointed by the video poker section at IW Casino. After such a stellar showing in the slots department, I was let down to see that they only offer a total of 15 different video poker options. This is the amount that I see from the typical online casino. In the future, I’d like to see them add in more video poker games to help give their clients more options to choose from.

If video poker is your thing, then you can check out the list below of all of the options that I found at the time of my review. Hopefully, you’ll see that IW Casino offers your favorite versions of video poker.

• Joker Poker
• All American Double Up
• Jacks or Better Double Up
• Joker Wild Double Up
• Deuces Wild Double Up
• Joker Poker Progressive
• Aces and Eights
• Aces and Faces Level-Up Poker
• Bonus Poker
• Deuces and Joker Poker
• Deuces Wild
• Five Draw Poker
• Jacks or Better
• All American Poker
• Joker Wild

Table Games

Luckily, IW Casino has a solid showing in their table games department to help make up for their lackluster video poker section. In their table games portion of the casino, I came across more than 50 different table games, including favorites such as roulette, craps, and blackjack. With a list of this size, they have more table games than I typically see from most other online casinos.

IW Casino has created a good balance of different table games in this section. They have the most extensive variety of roulette versions, but they also have a good number of blackjack and poker games.

One fun and impressive fact about IW Casino is that they carry all three popular versions of roulette. It’s pretty uncommon to find an online casino that offers French, American, and European roulette all in one site. However, IW Casino has made it happen! Along with these core versions of the game, IW Casino also has many other variants of the game in their list.

To help you visualize the table games that you’ll find at IW Casino, I’ve listed out the top 40 ones below. You can use this list to check and see if they offer your favorite table games. Don’t forget to check out the table games portion of the casino if you’d like to see their entire lineup.

• Roulette Pro
• Oasis Poker Pro
• Blackjack Pro
• Texas Hold’em Pro
• Standard Blackjack
• French Roulette
• Double Exposure Blackjack
• Casino Hold’em
• Single Deck Blackjack
• European Roulette
• Oasis Poker
• Multi-Hand Blackjack
• Roulette Crystal
• Zoom Roulette
• VIP Roulette
• Craps
• Triple Edge Poker
• Top Card Trumps
• Ride’em Poker
• Super 7 Blackjack
• Caribbean Poker
• Blackjack VIP
• Atlantic City Blackjack
• Poker 3 Heads Up Hold’Em
• Pirate 21
• Common Draw Roulette
• European Blackjack
• 21 Burn Blackjack
• Premier Roulette
• European Progressive Roulette
• HiLo European Blackjack
• European Blackjack
• Roulette 3D
• American Roulette
• Premier Blackjack High Stakes
• Blackjack Reno
• American Roulette VIP
• European Roulette VIP
• Multiwheel Roulette
• And many more!

Live Casino Games

Fans of live dealer casino games will be happy campers at IW Casino. I found 47 different live dealer games at the time of my in-depth review. When comparing their selection of live dealer games to other online casinos, it’s much higher than what I traditionally see. The nice thing about this is that it means that clients will have tons of options in this game format.

I made sure to test out a handful of their live dealer games during my review. As expected, the live dealer games on their platform did not disappoint. I was highly impressed by the quality of the video feed and the associated software. If you’ve not tried live dealer casino games before, be sure to check these out!

If you’re wondering what types of games you can play in the live dealer format at IW Casino, I’ve included a list below. Here, you can check out the top 40 versions of live dealer games on their platform. To view the full lineup, be sure to check out the live dealer section of their online casino.

• Lightening Roulette
• Immersive Roulette
• Interwetten Blackjack
• German Roulette
• Auto Roulette
• Baccarat
• Blackjack Classic
• Blackjack Party
• Casino Hold’Em
• Dreamcatcher
• Blackjack Common Draw
• Dragonara Roulette
• Speed Roulette
• Blackjack Fortune VIP
• Rocket Roulette
• Live Blackjack
• Turkish Roulette
• Three Card Poker
• Double Ball Roulette
• Live Roulette
• Grand Casino Roulette
• London Roulette
• Auto Roulette VIP
• Luxury Roulette VIP
• Benelux Slingshot
• VIP Roulette
• Roulette Pro
• Blackjack Silver
• Blackjack Common Draw VIP
• VIP Blackjack
• Blackjack Grand VIP
• Blackjack White
• Blackjack Diamond VIP
• Luxury VIP Blackjack
• Blackjack Platinum VIP
• Blackjack Pro
• Speed Baccarat
• Baccarat Squeeze
• Baccarat Control Squeeze
• And many more!

Lastly, I should point out that IW Casino also has a stellar collection of other casino games outside of the ones that I have already covered above. In their “Games” section of the casino, I found tons of bingo, scratch-offs, strategy games, and more. If you’re looking for a change of pace from the traditional casino games, then don’t miss out on all of the casual game action available at IW Casino.

When considering the online casino at IW Casino as a whole, I’m pretty pleased. Other than their low count of video poker options, the rest of the casino was impressive. Thanks to their large selection of high-quality games from multiple top software manufacturers, IW Casino has assembled one heck of an online casino. If you’re searching for an online casino home, then definitely be sure to check this one out to see if it’s the one for you.

Banking Options

Next up, let’s take a look at the banking methods that you can use to move funds onto and off of IW Casino. Below, I’ve spelled out the banking methods that were available at the time of my review. Check this list out and see if you locate options that will work for you and your banking needs. Keep in mind that this is critical so that you can move your money around with ease.

Deposits

Withdrawals

Looking at their banking options as a whole, I think that IW Casino has done a great job of assembling an excellent lineup of methods for their clients to use. With ten deposit methods and six withdrawal methods, almost anyone out there should find it easy to move their funds onto and off of their website. Be sure to check out the banking section of their site to see which payment options are the best for you and your banking needs.

Bonus Promotions

Next up, I checked out what IW Casino had to offer in their bonus department. If you’re new to online sportsbooks and casinos, one of my favorite parts about gambling at these sites is that they tend to offer clients lots of chances to earn bonus cash. With that in mind, I took a look under the hood to see what all IW Casino brought to the table. Below, you’ll see a breakdown of the promotional offers that I found at the time of my complete review.

General Welcome Bonus

If you can’t make your mind up about if you’ll want to start first by betting in the online casino or sportsbook at IW Casino, then you may want to consider their general welcome bonus promotion. With this particular offer, you’ll be able to earn up to €100 in bonus match. To make this happen, the site will match your initial deposit Euro for Euro up to €100. Therefore, if you’d like to earn the full €100 bonus match amount, you’ll need to deposit €100 or more.

What’s nice about this offer is that the bonus is very flexible. Instead of only being suitable for one section of the casino, you’re welcome to use this bonus cash in the casino, sportsbook, and live casino! Just remember that this bonus is only good for new clients of IW Casino.

Casino 100 Free Spins Promotion

If you’re depositing more than €25 onto IW Casino, then be sure to take advantage of this offer. Here, you’ll receive €10 of free bets on one of their most popular casino games, Starburst or Book of Dead. With that €10, you’ll be able to get up to 100 free spins on the game depending on how much you bet per spin.

With this offer, you’ll be able to pick which of the two games that you’d like to receive your credit on. Once you’ve made your €25 deposit, send an email to [email protected] Depending on which game you’d like the credit on, either title it “€10 Starburst” or “€10 Book of Dead.” Once their team receives this email, you’ll receive your free spins on the following Monday. It’s worth pointing out that IW Casino may occasionally change up the games that the free spins are good on. You’ll be able to find the latest information on their promotion page.

Casino Reload Bonus

IW Casino also offers a great reload bonus for their clients that need to add more funds to their betting account. Thanks to their generous reload offer, you’ll be able to earn upwards of €400 in bonus cash! For this offer, you’ll receive a 50% deposit match on your reload deposit. Therefore, to obtain the full €400 maximum bonus amount, you’ll need to recharge with at least €800. Keep in mind that the bonus funds from this promotion are only good in the casino on the site. It’s worth pointing out that the bonus cash from this offer can be used in their live casino, too.

Casino Slot Cashback Offer

Every Monday, you’ll be able to earn cashback on one of the most popular slot games at IW Casino. Through this promotion, you can make up to €100 of cashback. Here’s how it works: for every €500 that you wager on a Monday in the select game of the week, IW Casino will give you €5 in cashback. Therefore, to score the full maximum amount of €100, you’ll need to wager €10,000.

While I like this cashback offer, the cashback percentage is very low. Essentially, you’re getting just 1% cash back on what you wager. Unfortunately, not too many folks will be able to wager the minimum amount of €500 to participate. In the future, I’d like to see IW Casino increase the cashback amount while also lowering the threshold so that more people can take advantage of this offer.

Casino Live Dealer Blackjack Promotion

If you’re a fan of blackjack, then this is a promotion for you to check out. On Tuesdays, IW Casino will pay you a bonus €25 if you’re dealt a king and a queen as your first two cards in their live dealer blackjack games. What’s nice about this offer is that the cards don’t have to be suited, and you’ll receive your bonus cash the next day!

Casino Live Dealer Roulette Promotion

On Wednesdays, you’ll have the chance to score some bonus cash if you’re playing live dealer roulette at IW Casino. To score €100 of bonus, you’ll need for the same number that you bet on to hit two times in a row. If you’re able to accomplish this feat, your bonus €100 will be deposited by the very next day! While it is unlikely that too many folks will be able to achieve this, it at least helps put some extra money in your account on top of the massive winnings that you’ll get from the regular payouts.

Sportsbook Free Mobile Bet Offer

To give clients a reason to check out their mobile-friendly website, IW Casino has come up with this great risk-free bet offer. As part of this promotion, you’ll receive your stake back if your first bet placed on the mobile website isn’t a winner. IW Casino will credit you back up to €25 if your bet qualifies. To claim this promotion, send an email titled “Mobile Cashback” to [email protected] Once confirmed, you’ll have the credit in your account by the next business day!

If you’ve never tried mobile betting, this is a great way to test it out with no risk. As you’ll see in my mobile compatibility section below, IW Casino has established an excellent online mobile sportsbook. Using this site, you can place your sports wagers in a matter of moments.

Sportsbook 0:0 Insurance

For select soccer games, IW Casino will offer you free insurance for a tied score. To view the select games, simply check out the promotion page. There, you can also elect to claim the free protection so that you’re covered should the game end in a tie. What’s great about this offer is that it is free for you to participate in, and it offers you downside protection so that you don’t lose your bet if the game ends tied.

Be sure to check out the terms and conditions of these offers and any others that you’re considering before taking advantage of them. It’s essential to scan the fine print to make sure that you don’t accidentally miss out on a critical detail relating to the offer. I’ve done my best above to highlight all of the essential information, but it’s still best for you to view the entire fine print before proceeding.

As a whole, I’m relatively happy with the offers that IW Casino brings to the table for bonuses. What I like about their bonuses is that they have a wide variety of options to allow their clients tons of flexibility. The one suggestion that I have for them would be to increase the amount of the potential bonuses. This is especially true for the welcome offers. In most cases, I traditionally see sites that offer clients the ability to earn upwards of several thousand dollars. In the future, it would be nice to see IW Casino give their clients with larger bankrolls the chance to make even more bonus funds.

Mobile Compatibility

The next part of my review focuses on the mobile compatibility of IW Casino. Here, I’ll look into the mobile-friendliness of their website to let you know if you’ll be able to play your favorite casino games and place sports wagers from your mobile device. The good news is that IW Casino does offer a mobile version of their website. Below, I’ll give you more detail on what that means for the casino and sportsbook sections of their site.

Mobile Casino

Luckily, the first thing that I noticed on IW Casino’s mobile site is that they offer casino games. Not only do they offer some, but from the looks of it, the vast majority of the games provided on their instant-play version of the site are also offered to their mobile customers. This is great to see, as many online casinos severely limit the number of games available on their mobile platform. By my estimates, it seems that more than 80% of the games on IW Casino are on their mobile version of the website.

When testing out different versions of their casino games, I was impressed with how good they looked and operated. It’s clear that IW Casino is using a great website that has a quality responsive website design. No matter if I was on my phone or tablet, the games always fit my screen just right.

Mobile Sports Betting

If you’re looking to wager on sports using a mobile device, then you’re in luck, as IW Casino offers one of the best mobile sportsbooks that I’ve ever come across. Thanks to their stellar mobile-friendly website, you’re able to bet on all of their wagers using your tablet or smartphone. What’s great is that you can place all of your sports wagers in a matter of moments as opposed to having to drive to your local brick-and-mortar sportsbook. Be sure to check out their mobile sports betting platform to see for yourself why IW Casino should be considered as your sports betting home.

While using the mobile version of IW Casino, I noticed that their user interface was excellent. Because of this, I was able to quickly find the casino games or sports wagers that I wanted. Moving about the site was very easy. Based on my experience, I imagine that you too will find their mobile-friendly website very easy to navigate.

Overall, I’m thrilled with the mobile compatibility of IW Casino. Their mobile version of the sportsbook packs all of the same punch as their main version on the website. When it comes to their online casino, it’s got almost all of the same games as the instant-play version, and it offers their mobile clients plenty of choices to select from. For those of you looking to do your casino or sports betting online, IW Casino is definitely a site that you should consider for your online betting home.

Customer Service

The last main section of my review is focused on the customer service at IW Casino. I never wrap up one of my complete reviews without digging into the customer service that a site has to offer. While you might not realize this at the moment, it’s crucial that you pick a betting site that will be there to take care of you when you have a question or issue. Unfortunately, many folks make the mistake of not realizing this until it’s too late.

At IW Casino, I found two different contact methods that could be used to reach their support team. Compared to other betting sites, this is a pretty average number of contact options. Your two options for reaching them include using email or the telephone.

The first contact option for IW Casino is email. Here, you’re able to use your email provider to send an email to their team. Then, their team will get back to you, usually in 24 hours or less. Whenever I sent in emails to their support, I always received a helpful reply in less than 24 hours. This response time is pretty standard for the online casino and sportsbook realm. If you’d like to contact IW Casino via email, send an email to the address below.

• IW Casino Email Support: [email protected]

Next up, I also made sure to test out their telephone support. Here, I made sure to call them numerous times at different times of the day. Luckily, I was always quickly connected with one of their agents, and I got very friendly and quality support on each call. To reach IW Casino’s support team using the telephone, directly call the support phone number listed below.

• IW Casino Telephone Support: 0035-6-23 276 355

While the telephone and email support from IW Casino were excellent, I was very disappointed to see that they do not offer live chat support at this time. With as good as the rest of the casino is, I was stunned to see that they did not have this functionality on their site. For me, live chat is my preferred method to contact customer service since I can do it while I’m on the site and I can get help almost immediately. Moving forward, I really hope that we’ll see IW Casino offer this service to their clients to give them another option to reach their team.

One cool thing about the customer service at IW Casino is that they offer their support in ten different languages. This is a very nice touch that allows folks from around the world to receive help in their native tongue, and it’s not something that I see all too often from other sites. At the time of my review, support was available in English, Spanish, Greek, Turkish, Swedish, French, Portuguese, German, Croatian, and Italian. I imagine that we’ll continue to see IW Casino offer more languages support as they continue to expand and grow.

For the most part, I’m pleased with the customer service that IW Casino has to offer. I have no doubts that you’ll be well taken care of should you have a question or problem. With their current phone and email support, their team should be able to help you quickly. As I mentioned above, my only wish for this department is to see them add in live chat functionality sooner rather than later so that their clients have one other contact option to choose from.

Summary

If you’ve skipped ahead to this summary, allow me to catch you up on all of the awesomeness happening at IW Casino. In their sportsbook, you’ll find a massive selection of sports that you can bet on along with live betting action. Then, in their online casino, you’ll find nearly 1,000 casino games to bet on, including live dealer games. On top of all of that, they have a great lineup of bonus options along with excellent customer service.

Luckily, there isn’t too much that IW Casino can improve to make it better. They’ve done a pretty bang-up job across the board, as I mentioned above. The two main areas that I think they could improve in are their coverage of video poker and the size of the potential bonuses. If they can make improvements here, IW Casino will be nearly perfect all around.

Verdict

If you’re looking for a one-stop shop to do all of your online sports and casino betting, then IW Casino should be on your short list of potentials. Based on everything that I saw during my review, they’ve put together one of the best combination online sportsbooks and casinos in the industry. If you’re looking for a large selection of video poker games or more substantial bonus-earning potential, then this site might not be for you. However, I bet that IW Casino would be an excellent fit for most folks out there.

FAQ

Lastly, I’ll leave you with a handful of frequently asked questions that I’ve heard about IW Casino. If you’ve come this far and not yet found an answer to a question that you have, hopefully, I’ll help you clear it up here. To view the answer to a question below, click on it, and the answer will appear.