An In-Depth Review of Slots Capital Online Casino for 2024
Website: | SlotsCapital.lv |
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US Players: | US Players Are Accepted |
Online Since: | 2012 |
Bonus: |
Welcome Bonus Up to $2777
|
License: | Curaçao |
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Software: | Rival |
Location: | Curaçao |
Banking: |
Here I am with another full-scale casino review, and this time I have great
news for players in the US – it’s a site you can play at (more on that to
follow). I had actually heard of Slots Capital in the past but hadn’t been to
the site in quite some time, so I was surprised to see a whole new design to the
site. This is a very good sign, as online casino owners can let their sites get
pretty stale, sometimes not even bothering to update promotions after they
expire.
Okay, so we know that the site is at least paying attention to how it looks,
but what I am here to do is make sure the guts of the casino are up to the
standards I expect for my players. This review is going to cover everything –
payment processing (very important for US players), promotions, software,
customer service – and at the end of it all, I will have been able to determine
if I can recommend this site to all of you.
Now, with all of that out of the way, it’s time to dive into Slots Capital!
Ratings Breakdown
Overall
Considering this is a brand which shares management with 10 other casinos,
Slots Capital definitely feels like its own unique identity. The games from
Rival aren’t the best in the world, but considering how few options are
available to American players these days, I can’t complain too much. The casino
does an excellent job of trying to make its players feel welcome, and having
some aggressive deposit bonuses (and a chance that players will actually earn
them) gives me hope that the group isn’t just trying to bleed its depositors
dry.
Game Variety
Rival Gaming has put together a tidy little offering, and it is clear the
focus of the development team has been on the slots catalog. The company’s
iSlots are some of the best I have seen, but I would personally like to see the
company add to the catalog of table games. It would be relatively simple to
repurpose the classic blackjack game to add multiple variants, and that would
vastly improve the overall games offering.
Banking
The site gets high marks for having as many US-friendly options as it does,
but I think it could add more e-wallets to round out the whole payment area. For
the most part, I have not seen any complaints about the payouts at Slots Capital
or any other Deckmedia casino, so that gives me comfort in knowing you are going
to get paid, even if it is going to take some time if you live in the States.
Bonuses
This is a tough one for me – I want to give the company a higher score for
the deposit bonuses, as they have a lot of them and they are quite aggressive.
Sadly, there isn’t much more than these deposit bonuses, and so I would like to
see the casino add some play-based offers as well. The wagering requirement for
bonuses is quite low, so that is another added value for players at this site.
Customer Service
I haven’t read any complaints about the customer service at Slots Capital,
and the company offers agents 24 hours a day to players, so it is tough to give
them anything but a high score. If the company had a better social media
presence and used that for front-line customer support as well, then I could
bump this up to full marks.
User Interface
The Slots Capital website has undergone a design update recently, and I love
how it turned out. Information is easy to access, and the site is easy to
navigate in general. The lobby is laid out well, so you can find the games you
want to play very quickly. You can also reach support right from the lobby,
which is an excellent design element as well.
Mobile Compatibility
The games are all available to be played in no-download formats, so they are
available to play on the majority of mobile devices. This is excellent, although
it would get a higher mark if there were a native app for Slots Capital, even if
it was only available in countries where it could receive approval from the
mobile operators. Even still, the quality of the HTML5 and Flash games is
excellent.
The Basics About Slots Capital
Slots Capital is one of the many brands that are owned and operated by
Deckmedia, who seem to be based in Antigua. This country was once a haven for
larger sportsbooks and online casinos, but today only a die-hard few remain.
Deckmedia launched this brand in 2012, but they have casinos that date back all
the way to 2007. This is good news for a reviewer, as it shows me that the
company has been around long enough to have survived many industry pivots and
continues to grow despite all the challenges.
Slots Capital, like the rest of the Deckmedia casinos, has its gaming license
from the country of Curacao. While I will give the company credit for at least
going through the licensing process, the Curacao license has been historically
the most operator-friendly of the online gaming jurisdictions. If you have a
serious issue with this casino, you may not get much help from the regulator,
but I am very hopeful that this won’t be something you need to deal with anyway.
Remember earlier when I said I had good news for my American readers? Well,
it is a little more complicated than that. The Curacao Gaming Authority does not
care if their licensees take US action, but Deckmedia has drawn a line in the
sand with the states that already have some form of online gambling laws on the
books. This means that all US players can access the real money games at Slots
Capital except for residents of these States:
- Kentucky
- Louisiana
- Maryland
- Missouri
- New Jersey
- New York
- Washington
It would appear with that move, Deckmedia is trying to stay as clean as
possible in case there is a chance to gain licensing in the US down the road. I
have to assume this is the same reason why many of these countries can be found
on the restricted list at this casino:
- Afghanistan
- Azerbaijan
- Bangladesh
- Belarus
- Canada
- Cayman Islands
- Colombia
- Estonia
- Finland
- Indonesia
- Iran
- Iraq
- Israel
- Kazakhstan
- Kyrgyzstan
- Lebanon
- Mexico
- Moldova
- Netherlands Antilles
- Pakistan
- Philippines
- Puerto Rico
- Singapore
- Syria
- Tajikistan
- Turkmenistan
- US Virgin Islands
- Uzbekistan
- United Kingdom
Overall, I am very happy with the fact that the owners of Slots Capital have
a long track record in the industry. However, this all means nothing if the
games and the promotions are not worthy of your time. Let’s dig into the actual
offering now.
The Casino
Whenever I am preparing to test the games at an online casino, I tend to
follow the same routine. I like to play the games at two different times of day
to see if there are any differences during peak hours. Also, in each session, I
try to play no less than 15 different games and stay in isolation so I can focus
on every detail of the casino. This way, the information I report back to you is
clear and comprehensive, so you don’t have to test the games out yourself. I
strapped in and made my deposit so that I could start to see what Slots Capital
was all about.
Software
Having reviewed several Deckmedia casinos in the past, I began to wonder even
before I logged in for the first time if I would be met with a carbon copy of
one of its other brands. It doesn’t appear to be the case, and this starts with
the software being used. Deckmedia has relationships with the majority of
software companies that still accept US-friendly licensees, and for this brand,
it has chosen to go with Rival Gaming as the supplier.
Rival has been in the business for over a decade and has built a solid
reputation in the industry. While they may not have the sheer volume of titles
in their portfolio, the games are well built, and as you will see when I dig
into each category, there are more than enough games to satisfy even the most
seasoned gambler.
Slots
With a name like Slots Capital, it seemed only right for me to start my
playing review with the slots catalog. I admit that I am not the best slots
player – I don’t have the patience to sit in front of a machine, so many times I
just use the autoplay feature on a machine. However, the Rival Gaming slots
feature some incredible graphics, and one set of games is very popular around
the world.
Rival’s iSlots series of machines feature much more than just reels and bells
– these games feature characters and storylines that not only keep you
interested while you are playing, but also pick up where you left off if you
leave the machine and come back. This type of interactive gameplay is extremely
attractive to an operator as it is a compelling reason to have a player stay at
a machine longer. I can tell you that I definitely didn’t plan to play these
games for as long as I did in this session.
There are also loads of classic slots games at Slots Capital. I have compiled
a short list of some of the games I really enjoyed playing:
Video Poker
For me, a playing review of any casino typically starts with at least a quick
glance at the video poker options that are in the lobby. Sometimes I end up very
disappointed with a casino if there aren’t that many titles to choose from. I
know the game isn’t as popular as many of the slots or table games that are
offered, but the tendencies of a video poker player fit the behavior of what
most casino owners want. For the most part, if you love video poker, you are a
fan of both table games and slots, as the game falls right in between the two
categories.
The good news for anyone thinking of playing at Slots Capital is that there
are loads of excellent video poker games available. I would suggest you look at
the different pay tables, so you know which are the most favorable for you – you
want to play games that give you the best odds. Also, it is important that you
read up on some strategy, so you know how best to play each game. We have a full
strategy section which will give you tips on how to improve your play.
As for the games themselves, I was very happy with the graphics and the
speed, and while I never hit a Royal Flush, I would still go back and enjoy some
of these titles:
- Aces and Faces
- Deuces and Joker
- Deuces Wild
- Double Joker
- Jacks or Better
- Joker Poker
- Tens or Better
Table Games
Rival does offer a set of table games to all its licensees, but I wouldn’t
get too excited about them. While the quality of the games is not in question,
the fact is that the company hasn’t strayed far from the classic games, if at
all. That’s still great if you are someone who doesn’t need all the side games
and such that different variants of blackjack and baccarat bring. Overall, I was
satisfied with the table game selection, but compared to software like
Microgaming, there aren’t nearly the same number of games. Here is what you will
find in the lobby at Slots Capital:
- 3 Card Poker
- American Roulette
- Baccarat
- Blackjack
- Caribbean Stud Poker
- Casino Battle
- Craps
- European Roulette
- Multi-Hand Blackjack
- Pai Gow Poker
- Red Dog
- Ride’Em Poker
Banking Options
Banking tends to be the biggest issue facing most online casinos and their
players, but for players in the United States, it is a real chore. After the
passing of the Unlawful Internet Gaming Enforcement Act in 2006, many payment
processors won’t touch deposits from the US, so it is tougher than ever before
to get money to and from sites.
The good news is that operators who want to take on American players will go
out of their way to find processors that will accept the transactions. These
options tend to have high fees, but it is now just a cost of doing business in
the gray market. Some of these options below won’t be available in your country
of residence, so the best thing to do is to head to the cashier in the casino
where all local options will be listed.
Deposits
- Visa
- Mastercard
- American Express
- Skrill
- Neteller
- EcoPayz
- Easy EFT
Withdrawals
- Check
- Wire transfer
- Skrill
- Neteller
- Ecopayz
- Easy EFT
Bonus Promotions
With so many brands under one umbrella, Deckmedia has an excellent platform
from which it can test its bonuses and promotions. However, I have seen other
companies with this many brands also go the other direction with a series of
“cookie-cutter” offers that don’t differentiate any of the brands.
From the first pass of the offers at Slots Capital and comparing notes to the
Deckmedia sites I have reviewed, I am happy to say that the company seems to be
paying attention to giving each brand a unique identity, and this includes Slots
Capital. I’ll review a couple of the offers in more detail here.
Welcome Bonus
The most important bonus a casino can offer a player is the welcome bonus. It
is the one time the casino is trying to convert passers-by to depositing
players, so the offer needs to be exciting enough to get a player to stop and
listen. Slots Capital has their welcome bonus front and center on the site’s
homepage – up to $2,777 in bonuses! Well, that certainly had my attention, so I
clicked on it and started to look at the details. Here is what I found.
The bonus is actually a 277% deposit bonus on your first deposit of up to
$1,000. Rather than split it up over several deposits, the casino has loaded it
all into this offer. I don’t know if many of you would want to make an initial
deposit of $1,000, but even if your comfort zone is smaller, you will still get
a hefty amount of bonus.
I was very surprised to see that the wagering requirement for Slots Capital
Bonuses is only 15x the sum of the deposit and bonus. This is much more
favorable than many other sites I have reviewed.
Ongoing Promotions
There isn’t much variety when it comes to the ongoing offers at Slots
Capital. What they do offer is a series of regularly-scheduled bonuses that look
like this:
This isn’t horrible by any means, but I would have liked to have seen some
additional offers that weren’t deposit-based.
VIP Program
The casino does offer a very simple VIP program to its players, which is
definitely better than nothing! The program has 4 tiers, and each tier you reach
gives you a chance to earn a better rate of earning loyalty points, a higher
birthday bonus, and additional monthly cash back into your account. While I
would like to see some more tangible rewards, I am pleased to find this program
in place and all the details listed for players to see.
Mobile Compatibility
Slots Capital is proud to let you know that you can take your casino
experience anywhere with your mobile device. This is possible because the Rival
Gaming software is built in a no-download format. This means the lobby and games
can be accessed via any internet browser, including the ones found on the
majority of mobile devices today. Of course, your phone will have to meet some
minimum requirements for the games to be displayed, but the games I tested
looked to have the same quality as the ones I played from my PC.
Customer Service
Having multiple brands means that Deckmedia can take advantage of some
economies of scale, and this is indeed true of the customer support area of
their casinos. If you have any issues that require assistance, your best bet is
to use the live chat feature, which you will find at the bottom of each screen
on the website. An agent will be available 24 hours a day to address your
concern.
If you don’t want to use live chat, you can also pick up the phone and call
the casino directly, although you may get dinged with some long-distance charges
depending on where you are calling from. Email is another option, which I tend
only to use if I need to send a screenshot or if I have a long explanation of my
problem.
Summary
Slots Capital is another well-put-together brand from Deckmedia. Despite the
fact that it has to manage multiple brands, the parent company has done an
excellent job with this casino, providing players with great software and an
aggressive series of deposit bonuses. I would like to see a little more detail
in the promotions department, but I also know that doesn’t matter as much to all
players. I am very pleased with what I found when reviewing Slots Capital and
can see this casino being a success for a long time.
Verdict
I am very happy to recommend Slots Capital to my readers. What the site lacks
in promotions for table games players, it more than makes up for with the
quality of the games offered and the VIP program which gives you a chance to
boost your bottom line.
FAQ
What if I try to register an account from a different state than the
restricted one I live in?
I can’t recommend that you do this. First of all, the site could catch you,
and if it does, then you are going to have your account shut and very likely
have your balance confiscated. Also, there are simply too many other casino
options available to you no matter what state you live in. I suggest you read
some of my other reviews instead of taking this unnecessary risk at Slots
Capital.
Why can’t I use Bitcoin at this site?
Bitcoin is still in its infancy, and there are many sites that still aren’t
certain they want to use it as a payment method. While the online gambling
industry has been one of the early adopters of the cryptocurrency, it has a long
way to go to put the fear of volatility out of the heads of both players and
operators.
Does this site have a mobile app?
There is no native app for Slots Capital. The app store in the United States
won’t approve a real money gambling app, so for the time being, if you want to
play the games on your phone or tablet, you will have to do so from the browser.
Have no fear; the games remain fun to play in that mode and show no signs of
lag, assuming you are on a stable internet connection.
What is the role of the Curacao Gaming Authority?
In theory, the gaming authority is supposed to be a safety net for players.
Companies reveal private information about their operations to the regulator and
then are subjected to regular audits to ensure players are being treated fairly.
Unfortunately, Curacao isn’t nearly as strict as some of the other gaming
jurisdictions, so for the most part, they are a figurehead. You can lodge formal
complaints against a casino with the Curacao Gaming Authority, but it is
doubtful that they will help you get any resolution.
I noticed the table limits changed when I redeemed a bonus code. Is this
normal?
Yes, this is normal procedure in many casinos. To ensure that players aren’t
taking advantage of bonuses, especially ones as large as those at Slots Capital,
a site will lower the table limits for those who have taken advantage of a bonus
offer. This forces players to play far more hands before they can clear a bonus,
which is fair, as the site wants you to stay a player and not just be there
hunting for bonuses and then leaving.
This review was made by: gambling-giant.org Rating: 4 out of 5