Complete Review of Twin Online Casino

If you are looking for an online casino that has more Live Dealer and Jackpot Games than normal then you are going to love Twin Casino. There are plenty of reliable payment options to allow you to move money on and off of Twin Casino as well as a courteous customer support team to help with any problems you might have. So, let’s break it all down here!

Ratings Breakdown

Overall

While this rating might appear slightly below average, we are extremely confident that Twin Casino will continue to improve their very young online casino just as they have been doing over the last few months. This casino is clearly run by people who know what Internet gamblers want, and it is an extremely safe place to play due to their strict gaming licenses.

Game Variety

Twin Casino does a great job of providing a wide variety of games to their players even though they have an average number of games in their library. You will be able to find everything from Live Casino games where a dealer will interact with you via webcam, to jackpot slots that could make you rich overnight at the push of a button.

The only reason we did not give them a perfect rating in this section is because they could probably stand to add a few more games. Specifically, they could use some more video poker games and miscellaneous games such as scratch cards.

Banking

It is extremely tough to find any problems with the banking options on Twin Casino. They offer a nice balance of ewallets, plastic cards, bank transfers and prepaid cards, so there should be something for everyone.

We especially love the fact that every withdrawal method has an average turnaround time of less than a week. It is also a huge plus that there are no fees associated with any of the deposit options.

Bonuses

The bonus promotions of Twin Casino are pretty sweet, especially the welcome bonus that applies to your first two deposits. The playthrough requirements are also extremely low compared to their competitors, which is refreshing to see.

The fact that they have almost doubled their number of promotions in the last week just goes to show that they are dedicated to improving their site constantly. We are confident that they will continue to add more in the near future, which would push them to a clear 5.0 rating in this category.

Customer Service

First of all, we knocked a point off of their customer service rating due to the fact that they do not offer customer service 24/7. The hours that you can receive customer service are directly related to which language you speak, which is one of the first times we have ever seen such a weird policy.

The second point that we took off of their customer service rating was a direct result of the fact that they do not offer any sort of phone number support.

Outside of these two points, we were pleased with the speed in which we received helpful replies from a customer service representative during business hours.

User Interface

When it comes to the audio and graphic quality of the games on Twin Casino, there is not much room for improvement. These games were made by some of the biggest games in the software development industry, and we have no question that you will enjoy the fun gambling atmosphere that this software brings to the table.

However, we had to dock them a point in this category because they refuse to implement a functional filter into their game library.

Mobile Compatibility

Unfortunately, there is no mobile app available for Twin Casino at the moment. We will give them a few points in this category anyway since the website will still function from your phone with the use of a web browser.

However, accessing Twin Casino from a web browser will not be nearly as smooth as a mobile app would be. This undeniable fact is the whole reason why casino apps were invented in the first place. It is highly probably that Twin Casino plans on adding a mobile app in the near future since they were founded just a few months ago.

We are very excited to see how well Twin Casino rates against their competition since they appear to be owned by a company that is comprised of people who have been in the gambling industry for a long time. Throughout this review, we will examine the various features they offer and how they compare to all of the other online casinos

Anything that we say in this review is our own opinion, and no one had any influence over what we say or think about Twin Casino. We describe exactly what we see or experience with a neutral lens so that we can give our readers a glimpse into what it is like to be a player on this site. By doing this, we hope to help our readers figure out if Twin Casino is the place for them so that they can have the best online gambling experience possible.

The Basics About Twin Casino

Before you begin reading this review on Twin Casino, you should check and see if your country is permitted to participate in the thrilling casino games that they provide. The following countries are NOT allowed to play on Twin Casino:

Now that we got that piece of business out of the way, let’s talk a little bit about the basics of Twin Casino. This casino was recently founded in mid2017, so it is important to keep that in mind and cut them a little bit of slack whenever we come across a feature that is slightly undesirable.

Twin Casino was founded by a company named ORing Ltd., which appears to be comprised of a bunch of chiseled industry veterans who know exactly what gamblers want to see in an online casino. To find out more information about their specific employees, you can simply search their company name on LinkedIn and browse around.

The most important feature of an online casino is the gaming license that they hold. Fortunately, Twin Casino is licensed by two accredited licensing authorities known as the Government of Curacao and the Malta Gaming Authority. Even though the Government of Curacao isn’t exactly known for its level of strictness, Malta Gaming Authority is one of the best licenses that an online casino can possibly have.

The Casino

Since Twin Casino does not offer a poker room or a sports book, casino games are their main focus. Even though the site was founded only a few months ago, they have managed to compile a very appealing list of different games from a ton of different popular providers.

If English is not your main language, then you will be happy to know that the Twin Casino webpage can be translated into four other languages: German, Swedish, Norwegian and Finnish.

Let’s take a closer look at each aspect of this game library and try to determine where their strengths lie.

Game Variety

With just over 300 games, Twin Casino has right around the average number of games for an online casino. However, the variety that they have in their game library is not average at all. You will be able to find plenty of games in each category that should keep you busy for quite some time. The games that have the widest variety to choose from are the Live Dealer games and the slot games.

Audio/Video Quality

We have no complaints about the audio quality or video quality in the games provided. The audio is crisp and clear, which adds an extra element of fun to the gambling environment. The graphics are vivid and allaround top of the line, which is to be expected when a casino has so many high quality software developers making their games.

Don’t believe us? Well, lucky for you, Twin Casino has included a Demo Mode option for every game in their lobby except for their Live Casino games. This Demo Mode allows you to play these games without depositing or even making an account so that you can examine the graphics and audio quality for yourself. It makes sense that they don’t allow Demo Mode for the Live Casino games since they have to pay these dealers.

Software

The companies that provided software for the games on Twin Casino include names such as Net Ent, Microgaming, Play N’ Go, Evolution, Quickspin, Yggdrasil, Pragmatic Play and Genii. While we have never heard of Genii, we are well aware that the rest of this list is practically a “who’s who” of the giants in the software developer industry.

Slots

Like so many other online casinos, Twin Casino has decided to fill their game library with hundreds of slot games. This large selection brings a wide variety of different genres of slot games such as movie themed slots, video game themed slots and adventure themed slots.

In our opinion, the most impressive part of the slot section of Twin Casino is the fact that they offer a total of 13 different jackpot games. These games are a great way to get rich quick. At the time of this writing, the biggest jackpot that you can win is a whopping €2,800,000 from the Mega Moolah jackpot slot.

The following list contains some of the many slot games that are available on Twin Casino:

• Planet Fortune
• Jurassic Giants
• Lucky Links
• 7 Piggies
• Grim Muerto
• Sticky Bandits
• Big Bad Wolf
• Viking Runecraft
• Sakura Fortune
• Wacky Panda
• 3 Kingdoms
• Gemix
• Fu Er Dai
• Fire Joker
• Sea Hunter
• Holly Jolly Penguins
• Gold Rush
• Goldilocks and the Wild Bears
• Troll Hunters
• The Wild Chase
• Diamond Strike
• Rich Wilde and the Pearls of India
• Tower Quest
• Lady of Fortune
• Big Win Cat
• Castle Builder
• Cloud Quest
• Eye of the Kraken
• Golden Ticket
• Wins of Fortune
• Jewel Blast
• Fairy Gate
• Spinions Beach Party
• Jurassic World
• Gnome Wood
• Dragon Shrine
• Jungle Jim
• 108 Heroes Multiplier Fortunes
• Pieces of Eight
• And many others!

Video Poker

There is absolutely no way to filter the game library of Twin Casino for Video Poker games. Even if you type Video Poker into the search box, nothing will come up.

However, after scrolling through their entire game selection, we were able to deduce that they do, in fact, offer some Video Poker games. There are 10 Video Poker games in total, and they seem to have all of the most popular ones covered!

The following list contains every Video Poker game that you can currently find on Twin Casino:

• Deuces and Joker Poker
• Double Joker Poker
• Bonus Deuces Wild Poker
• Tens or Better Poker
• Deuces Wild Poker
• Louisiana Double Poker
• Aces & Eights Poker
• Jacks or Better Poker
• Aces and Faces Poker
• Joker Poker

Table Games

Once again, Twin Casino did not include a filter for table games, they expect everyone to just browse through a list of 300 games to find them. Even if you use the search function to search for “Table Games”, you will be greeted by the message, “We couldn’t find any games that match your criteria,” which is highly disappointing.

Luckily, we are here to save the day and have handpicked every table game from their large selection of casino games. There are a total of 20 table games on Twin Casino, which mostly consist of various Blackjack and Roulette variations.

The following list contains every table game that you can find on Twin Casino:

• Baccarat Gold
• High Limit Baccarat
• Premier Roulette Diamond Edition
• Multi Wheel Roulette Gold
• French Roulette
• MultiHand Atlantic City Blackjack
• MultiHand Premier Blackjack Gold
• MultiHand European Blackjack Gold
• Premier Blackjack Hi Lo Gold
• HiLo 13 European Blackjack Gold
• Spanish 21 Blackjack Gold
• Premier MultiHand Euro Blackjack Gold
• High Limit European Blackjack
• Atlantic City Blackjack Gold
• Classic Blackjack Gold
• MultiHand Classic Blackjack Gold
• MultiHand Perfect Pairs Blackjack Gold
• MultiHand Vegas Downtown Blackjack
• Vegas Strip Blackjack Gold
• Blackjack MultiHand

Live Casino

The Live Casino portion of Twin Casino’s game library is extremely impressive. They offer a whopping total of 15 different Live Casino games, which is way above the industry standard. On most casino sites, you will be lucky to find two or three of these types of games.

The variety of this selection is spectacular since they appear to offer certain games that we have never seen before such as Svensk Roulette and Dragonara Roulette. They also have a lot of the common basic Live Casino games that people love to play such as Baccarat, Three Card Poker and American Roulette.

The following list contains all of the Live Casino games that you can take advantage of on Twin Casino:

• Live Three Card Poker
• Live London Roulette
• Live Svensk Roulette
• Live Speed Roulette
• Live Caribbean Stud Poker
• Live Dragonara Roulette
• Live Speed Baccarat
• Live American Roulette
• Live Dream Catcher
• Live Classic Roulette
• Live Immersive Roulette
• Live Baccarat
• Live VIP Roulette
• Live Ultimate Texas Hold’em
• Live Double Ball Roulette

Banking Options

The banking options on Twin Casino include a mixed bag of ewallets, plastic cards, prepaid cards and bank transfers. The only thing they seem to be missing is the crypto currency known as Bitcoin, which has been exploding in popularity lately.

The wait times are extremely reasonable since deposits are all completed instantly and withdrawals are completed in under a week no matter which method you choose. We love to see that there are no fees whatsoever when depositing money, but it is not ideal that they charge a fee for all but two withdrawal methods. On the bright side, it is good that these withdrawal fees are just a set amount of €2.5 instead of a percentage of your total withdrawal amount like some casinos try to implement.

Deposit Methods

Withdrawals

Bonus Promotions

If you are from any of the follow countries, you should just skip this promotions section of our review since you will be ineligible to participate in any of them: Albania, China, Croatia, Serbia, Thailand, Ukraine and Vietnam.

The bonus promotions on Twin Casino have nearly doubled in size in the last week. This is pretty common for new casinos, and we expect this rate of growth to continue over the next year or two.

For now, all we can do is take a look at the promotions that they currently have. These include a hefty welcome bonus, a slot game promotion and two Live Dealer promotions. We hope that in the near future, they add in a VIP Club of some sort and maybe a few leaderboard promotions to keep things interesting.

Twintroduction offer (Welcome Bonus)

In the spirit of seeing double, Twin Casino offers a welcome bonus that applies to your first two deposits. As long as you deposit a minimum of €50, you will be rewarded with a $100 match bonus of up to €200 and 50 free spins on the game Mayana for each of these first two deposits.

In addition to these amazing perks, your deposits will also earn you a raffle ticket that gives you a chance to win the €1,000 monthly raffle drawing. The winner of this drawing can expect to see the money appear into his account on the 25th of each month.

The playthrough requirement for this deposit bonus is that you need to wager at least 40x the amount of the bonus money you received. This is extremely reasonable compared to other online casinos, and it is certainly one of the easiest requirements that we have come across.

Any winnings that are generated from the 50 free spins on Mayana will be subject to a playthrough requirement of 35xthe amount of the money you won from them. You will have exactly 30 days to complete the playthrough requirements for your deposit bonus and free spins or else your welcome bonus will be forfeited.

Quickspin Achievements

This promotion is fairly unique because of the fact that it only applies to those who play any games that were made by that specific software developer. In this case, the software developer is Quickspin, which specializes in making slot games.

Anytime you come across six different unique situations throughout these games, you will be rewarded with tokens that can be traded in for free spins, respins, side games and other bonus features. The bonus terms and conditions do not mention these tokens at all, so we assume that any winnings from these tokens will be subject to the same playthrough requirements that the Twintroduction offer was subject to.

Live Blackjack Monday Reward

One of the most recent additions to the list of promotions on Twin Casino is the Black Monday promotion. If you are a blackjack player at heart, then you will be happy to know that this offer is meant for you.

All you need to do is play one hand in the Blackjack Live game by Evolution Gaming on any given Monday and you will be rewarded with 25 free spins on the slot named Gonzo’s Quest. The winnings from these free spins will be subject to a wagering requirement of 35x the amount of money that you win from them.

Live Roulette Friday Raffle

This promotion offers tickets into a raffle drawing that picks one winner on every Monday for a €1,000 bonus. All you need to do if you want to earn a ticket is to make a winning bet in the American Roulette game that was created by Evolution Gaming on a Friday, Saturday or Sunday.

In the twin spirit of Twin Casino, any winning bet that includes a “twin number” such as 00, 11, 22 or 33 will reward you with two raffle tickets. The maximum number of tickets that you are allowed to win is 50 tickets per day. The winners of this drawing will be able to withdraw their cash prize without worrying about any wagering requirements, which we really love to see.

Mobile Compatibility

If you are looking for a casino that has a mobile app which can access their client, then you should probably look elsewhere. However, if we consider the fact that this site is still in its infancy, it is probable that they plan on adding in a mobile app eventually. It is clear from looking at other features of their site that they care about keeping up with their competitors, and adding a mobile app is a great way to do this.

Customer Service

Anyone who has played in various online casinos knows that a time will always come where you need to get ahold of the customer service department. This is true no matter how highquality the casino is, since minor issues happen all of the time.

The two methods that you can use to contact the customer service department are via email and via Live Chat. It is a little disappointing to see that they did not include a telephone option like most casinos do.

Another negative aspect of the customer service department of Twin Casino is that you can only get ahold of them during the designated hours that correlate to the language you speak. This is presumably because they do not have enough representatives that speak each of the five languages that are supported to have someone on call at all times. There is also no way to know what these hours are since they did not list them anywhere on their website, including their FAQ page.

When we tried to contact them during business hours, we were extremely impressed by their response speed and courtesy level. The average response time for the Live Chat feature is only 30 seconds, which is noticeably faster than the email method.

Summary

Twin Casino is a new online casino, but you would not be able to figure that out unless you did some research into their history. They offer a wide variety of games from a ton of popular software developers, and they are licensed by one of the strictest gaming authorities in the world.

The fact that they seem to be constantly adding games and promotions to their site really goes to show that they are serious about being a household name in the gambling industry. Moving money to and from Twin Casino is quite easy since the deposits are instant and the withdrawals are all completed in under a week on average.

If we were faced with the task of trying to improve Twin Casino, we would make customer support available 24/7 and release a mobile app as soon as possible. If you consider the fact that these minor issues are the biggest problems that Twin Casino has, and that they are constantly working on improving, it is easy to see that Twin Casino is a great online casino to play on.

Verdict

Even though Twin Casino is relatively new to the online casino industry, we feel comfortable recommending it to any of our readers. Their flaws are not big enough to warrant any real concern, and it is likely that they will improve their site piece by piece over time, like most new casinos tend to do.

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