Vegas Hero Review

One of the hottest and most anticipated online casinos in recent past, Vegas
Hero has now officially launched and is accepting players. I’ve been closely
following Vegas Hero since I first heard whispers of it earlier in the year. Now
that it’s live, I wanted to take a deep dive into the site in order to see if it
lives up to all of the hype surrounding it. Therefore, I decided that I’d do a
complete review of Vegas Hero.

In this complete review, I’ll leave no stone unturned as I check out
everything that Vegas Hero has to offer. I’ll investigate their games, their
bonuses, their banking options, and more. If you’re ready to learn everything
you need to know about Vegas Hero, keep reading below.

Banking Methods

Overview of Vegas Hero

The team behind Vegas Hero comes from the company Genesis Global Limited.
While that name might not mean much to you, some of their other online casino
products might ring a bell. The same team behind Vegas Hero has also produced
sister casinos, including Casino Cruise, Sloty Casino, and Spinit. Each of these
sister casinos is a solid casino, which made me very excited about the prospect
of Vegas Hero.

From a security standpoint, the Vegas Hero team did not mess around. Simply
being licensed by one major gaming authority was not enough. Instead, they went
above and beyond, and are licensed by both the UK Gambling Commission and the
Malta Gaming Authority. Both of these governing bodies have some of the most
stringent guidelines out there, which is a great thing for you. In short, you
can gamble knowing that Vegas Hero is going to be reliable and secure.

Bonuses and Promotions

One of my favorite perks of online casinos is the bonus cash that you can
earn through bonuses and promotions. Unlike traditional brick-and-mortar casinos
that don’t tend to do a ton with major bonuses, online casinos offer all kinds
of opportunities to their clients. The online casinos use these bonuses and
promotions as a way to help attract new clients and retain current ones.

Luckily, Vegas Hero has some great bonus offers for their clients. In this
section, I’ll detail the current bonuses and promotions that Vegas Hero has to
offer. By reviewing these, you can determine which of these might be the best
ones for you to take advantage of.

Welcome Power Pack Bonus

New clients of Vegas Hero have a ton to look forward to, thanks to their
incredible welcome bonus offer. As part of their Welcome Power Pack Bonus, you
can earn up to $1,000 of bonus cash and 50 free spins! I’ll break down all of
the details of this offer for you below so that you can see how you can take
advantage of this awesome welcome bonus.

The welcome bonus at Vegas Hero is a multi-deposit bonus. This means that
you’ll earn it over the course of your first four deposits at Vegas Hero. Below,
I’ve included a handy chart that shows you all of the important details that you
need to know.

Deposit	Bonus Match	Max Bonus	Free Spins	Bonus Code
1st	100%	$200	50	N/A
2nd	50%	$200	0	WHERO2
3rd	25%	$300	0	WHERO3
4th	25%	$300	0	WHERO4

If you’d like to earn the full $1,000 of bonus match, you’ll need to deposit
a combined $3,000 over your first four deposits. Respectively, you’ll need to
deposit at least $200, $400, $1,200, and $1,200 to reap the full benefits of
this promotion. If you’re planning to wager with some serious cash, this
promotion offers you a great way to earn some nice bonus cash.

When it comes to the 50 free spins, you should know one thing: you won’t
receive all of the free spins at once. You’ll actually get 10 free spins a day
over the course of 5 consecutive days. The spins are only good for 24 hours, so
you’ll need to make sure that you return to Vegas Hero each day in order to
claim your 10 free spins.

You’ll want to note a couple of other things about this promotion. First, the
rollover requirement from any bonus funds earned through this promotion is 40x.
Secondly, the minimum deposit to qualify for this promotion for any of your
first four deposits is $10. Finally, this bonus is only available to new clients
at Vegas Hero.

Tuesday Power Play Bonus

On Tuesdays, you can score a nice bonus bump on your deposits at Vegas Hero.
Through their Tuesday Power Play Bonus, you’ll earn an additional 25% bonus on
your deposit. What’s nice about the bonus is that you can earn up to $100 in
free cash. If you’d like to earn the full $100, you’ll want to deposit at least
$400 on a Tuesday.

It’s worth noting a few things about this promotion. First, to qualify for
this promotion, you’ll need to have made at least one deposit at Vegas Hero
before. Second, the minimum deposit to qualify for this promotion is $10.
Finally, any bonus funds earned from this promotion are subject to a 40x
rollover requirement.

If you’d like to take advantage of this promotion from Vegas Hero, it’s super
easy. Simply go to the cashier to make your deposit. While there, just select
the Tuesday Bonus from the drop-down menu. Vegas Hero will handle the rest and
credit your account with the bonus funds. It’s as simple as that!

VIP Program

If you’re baller enough to qualify for the VIP Program at Vegas Hero, you’re
in for a treat. While I don’t know what the qualifications are to qualify as a
VIP, I can assume you’ll need to be betting some serious cash. For those of you
lucky enough to qualify, you won’t be disappointed.

On their site, Vegas Hero mentions a slew of VIP perks. Included are
dedicated account managers, personalized birthday presents, and holiday
packages. In addition, I saw other sweet perks that included flights to Las
Vegas and exclusive VIP events. All in all, I’m highly impressed with the VIP
program perks that Vegas Hero has to offer their top clients.

As a whole, Vegas Hero has a good start when it comes to bonuses and
promotions. That being said, I definitely would like to see Vegas Hero add more
bonus options for their clients. Hopefully, we’ll see Vegas Hero offering a
wider variety of bonus options as they continue to grow and expand.

Banking

As part of my in-depth site review of Vegas Hero, I took a dive into their
deposit and withdrawal banking options. In this section, I’ll give you the scoop
on the banking options that you’ll find at Vegas Hero so that you can determine
if they offer the banking options that you need.

Payment Options

When you’re ready to start playing on Vegas Hero, you’ll find it nice and
easy to move your funds onto their site. Luckily, Vegas Hero makes it simple,
thanks to their large offering of deposit banking options. In total, they offer
six different deposit banking methods. For your convenience, I’ve listed each
one of these options below, along with important information about each one of
them.

• Visa
• Mastercard
• Maestro
• Entropay
• Paysafecard
• Neteller
• Skrill
• ecoPayz

Overall, I hardly have any complaints about the deposit and withdrawal
banking options offered by Vegas Hero. Quite honestly, they have one of the best
lineups of banking options that I’ve seen from an online casino in some time.
Thanks to their wide variety of banking options, clients should be able to
easily locate a banking option that works best for their needs. My only
suggestion for Vegas Hero would be to add in Bitcoin to their banking options.
Due to the ever-increasing popularity of cryptocurrencies, Vegas Hero should
consider doing this as soon as possible.

Slots

The first thing that caught my eye about the slots at Vegas Hero was the
absolutely massive number of games that they offer. I’m talking hundreds of slot
games to choose from. My jaw literally dropped as more and more games came on
the screen as I kept scrolling downward. It seemed like it might not ever end!

The variety of the slot game types is very nice. At Vegas Hero, you’ll find
single reels, multi-reels, jackpots, and more. If you’re a slots fan, you’d be
hard-pressed not to find something that you like in their monster selection.

Luckily, I located some name-brand games in the lineup of slot games offered
by Vegas Hero, such as Jurassic World and Phantom of the Opera. I prefer it when
online casinos offer name-brand games, as they tend to create better player
experiences. Often, name-brand games will have better graphics than their
generic knock-off counterparts.

I was glad to see that Vegas Hero offers their clients some jackpot options
in their massive mix of slot games. At the time of my in-depth review, I counted
over 20 different slot games that had jackpots associated with them. What’s nice
is that several of them had jackpots in excess of one million Euros. The largest
that I found was nearly 2.5 million Euros!

Overall, the slots selection on Vegas Hero is astonishingly awesome. Not only
do they have hundreds of games to choose from, but they also offer name-brand
games and great game graphics. Vegas Hero has created a winning selection of
slots games for their clients.

The Casino

After seeing the massive selection of slot machines that Vegas Hero has to
offer, I had high hopes for the rest of their casino games. Luckily, Vegas Hero
does not disappoint there, either. In their online casino, you’ll find all kinds
of games, including choices such as table games, slots, and live dealer games.
I’ll go into more detail on these casino games in this section so that you’ll
know what to expect.

If you’re a fan of live dealer games, then you definitely won’t be
disappointed by the lineup that Vegas Hero brings to the table. I’m a huge fan
of live dealer games, thanks to the added interaction that these games bring to
clients. I was glad to see that Vegas Hero does not disappoint in this area.

Vegas Hero offers one of the largest selections of live dealer games that
I’ve ever seen. In total, I counted over 60 different live dealer games, which
is way more than I find on most other online casinos. Included in their mix of
live dealer games are options such as blackjack, baccarat, roulette, and poker.

Vegas Hero also does not disappoint when it comes to table games. In total, I
found over 60 different table games in their selection. Game options include
blackjack, baccarat, roulette, and poker. For each of these game options, Vegas
Hero offers many different versions and variants to choose from.

It’s worth pointing out that their roulette options are phenomenal. At Vegas
Hero, you’ll find over 35 different roulette games to choose from. What’s most
impressive is the fact that they offer all three main types of roulette in their
online casino. It is rare to find an online casino that offers American, French,
and European versions of roulette, all on one site.

When it comes to video poker, you’ll also find a nice set of games to choose
from. I counted nearly 30 different types of video poker games in their lineup.
While this number is a good starting point, I think that they should consider
adding more to this in the future. Based on the number of slots that they have
to offer, their selection of video poker options seems disproportionately low.

Luckily, I didn’t come across any games on Vegas
Hero that had sub-par graphics.

With so many games to choose from, I was glad to see that they present some
functionality to help clients find what they are looking for. The main sorting
function on Vegas Hero is based on the game type. You can choose from options
such as live dealer games, table games, and slots. In addition, I really like
that Vegas Hero also has options to sort by new games and hottest games. Using
these two options is a great way to see other games that you might consider
playing.

As a whole, I’m extremely happy with the table games on Vegas Hero. With such
a large selection, clients will be hard pressed not to find what they are
searching for. Other than my previous suggestion to add more video poker
options, I would not change anything else about the Vegas Hero table games
lineup.

Mobile Compatibility

In this section, I’ll talk a bit about the mobile compatibility of Vegas
Hero. If you’re planning on playing there using your phone or tablet, you’ll
want to check this section out to learn more about what you can expect.

Mobile Casino

Using your smart phone’s browser, you’ll be able to access all of the casino
games on Vegas Hero. Luckily, they have made their site super mobile friendly,
which makes this all possible. From roulette to baccarat, it’s all an option for
you. I tested out some of the games using mobile phones and tablets and found
that they functioned just the same as they did on a normal computer.

Mobile Poker

If you’re a poker fan, you’ll be glad to know that all of the poker games
available on the regular website are also available on your mobile device.
Whether you’re into video poker or Three Card Stud, it’s all on the table at
Vegas Hero. While using mobile devices to test out some of the games, I
specifically made sure to try some poker games. Luckily, everything functioned
just fine on my mobile devices, and I had a solid gaming experience.

Mobile App

Currently, Vegas Hero does not have a mobile app. However, I checked in with
their customer service team and found out that they plan on releasing one
shortly. I pressed harder, looking for an exact date, but they wouldn’t commit
to one. Either way, I’m excited to hear that they have one coming. Based on how
good the site is, I expect that the mobile app will be solid, too. Once the app
is released, I’ll be sure to update this page with my evaluation of it.

Overall, I’m happy with the current mobile compatibility of Vegas Hero. Once
they roll out their mobile app in the near future, I expect that their mobile
compatibility will be even better. I am hopeful that the mobile app will help
optimize things a bit more for mobile users.

Customer Service

Before I wrapped up my in-depth review of Vegas Hero, I needed to make sure
that I took the time to review the customer service that they have to offer.
Good customer service is basically an insurance policy. While you hope that you
don’t ever really need it, you’ll want it there if you do need it.

I am happy to report that Vegas Hero offers customer service with some
hero-like qualities. The main thing that I liked about the customer service
support from Vegas Hero is that they provide multiple methods for their clients
to reach their team. In total, you can choose from three different options,
which are live chat, phone, and email.

I was very glad to see that Vegas Hero offers live chat customer service
support. It’s my favorite method for contacting customer service, due to the
sheer convenience of it. Honestly, I wish that more online casinos would offer
it.

During my in-depth review, I utilized the live chat functionality on many
different occasions. I’m glad to report that I received solid assistance from
their team in a timely fashion each time. If you’d like to use the live chat
function to reach the Vegas Hero customer service team, you’ll start by clicking
on the question mark image in the top right-hand corner of any page. From there,
simply select the chat option, and you’ll quickly be connected with one of their
live chat representatives.

If you prefer to use the telephone to reach their customer service team,
Vegas Hero offers you that option, too. Currently, the phone number offered by
Vegas Hero is toll-free for clients of the European Union. Clients that live
elsewhere can still call in using that number, but may face long distance
charges. I’d really like to see Vegas Hero offer toll-free options for non-E.U.
customers.

In order to test out their phone customer service support, I called in two
times while doing my review. I was very pleased with the help that I received
from their phone support team. If you’re looking to contact Vegas Hero via
telephone, you can reach them at 00356 27761397.

Finally, your other option to contact the customer service agents at Vegas
Hero is by using email. In total, Vegas Hero offers three different email
addresses that you can use to contact their team. Each of these emails is for a
different department within their company. Using this setup, Vegas Hero is
helping get your email in the hands of the right team faster than just using a
general email box. I’ve detailed the emails below for your convenience.

• General Customer Service: [email protected]
• Documentation Submissions: [email protected]
• Site Complaints: [email protected]

I sent a handful of emails to their customer service team during my review to
test out the email customer service support. Luckily, I found the email support
to be just as good as their live chat and phone support. My emails were quickly
returned with helpful answers.

Overall, I’m extremely pleased with the customer service that Vegas Hero
brings to the table for their clients. Based on my experience across their three
contact options, I don’t have any reason to believe that you won’t receive solid
service yourself.

Summary

For as new as Vegas Hero is to the online casino scene, I am thoroughly
impressed! Vegas Hero has the look, feel, and game offerings that you would
expect from a site that’s been around for more than a decade. It is clear that
the leadership at Vegas Hero knows what they are doing, and they do it well. I’m
very excited about where Vegas Hero is at this moment, but I’m even more excited
to see what else they bring to the table in the future. Bravo, Vegas Hero!