VikingHeim Casino Review

The Vikingheim Casino is one of the newest members of the online gambling community and has made an impressive entrance with nearly 1,000 games and an incredibly creative and welcoming website. You won’t be overwhelmed with endless bonus programs, but their Viking Loot lockers provide players with free chips, free loot, and match bonuses on an individual basis. The casino is put together by a variety of software providers, and deposits start out as little as €10.

Banking Options

The Breakdown

Overall

With just some minor tweaks to the site, this could be a five-star service. Our only real critiques involve the nondisclosure of information, but the games are plentiful and are provided by top software companies, and the site itself is so creative and fun that players should enjoy the interaction.

Game Variety

The different types of games go well beyond slots. Table and card games cover all kinds of variations of blackjack, roulette, and poker. There are virtual casino games as well as scratch cards, keno, and bingo so pretty much everything is covered, at least to some extent.

Banking

Withdrawal fees are only one reason why we deducted some stars here. There isn’t full disclosure on anything regarding banking. Casinos should be publicly posting their list of offerings as well as minimums, maximums, fees, and turnaround times.

Bonuses

We only have the welcome bonus to go on as well as the loyalty program information that we were able to secure from another website. The welcome bonus is fairly standard at a 100% match up to €250 but it also includes 50 free spins issued in conjunction with three separate deposits. As much as we hate to say it, the 30 times rollover is also pretty average even though it takes all of the reward part away and can turn a bonus into a losing proposition. We’d love to see some no-play through offers promoted.

Customer Support

We don’t have enough to go by with customer service as everything is still relatively new with this casino.

Mobile Casino

More than half of the games transfer over to the mobile site and can be played on smartphones or tablets. The games are easy to review and play despite the smaller size screen.

Overview of Vikingheim.com

The Group Just Got Bigger

This is the latest addition to the EveryMatrix group that has more than a dozen sites on its roster. Licensing is through Malta and Curaçao, and the service is provided in Finnish, Norwegian, Swedish, England, and German. EveryMatrix also has an impressive list of gaming partners that all have some of their titles represented in the casino.

A Few Registration Exceptions

Residents of all countries are allowed to register as long as they’re 18 or older. The only exceptions are residents of:

• Turkey
• Denmark
• Canada
• Italy
• France
• Spain
• United States
• Iraq
• Iran
• United Kingdom
• Hong Kong
• Afghanistan
• Hungary
• Syria
• Ethiopia
• Jordan
• Israel
• Nigeria
• Yemen
• Kuwait

Norse Mythology Meets 21st-Century Gaming

This unique purple casino is modern and fun. The theme carries throughout the entire site, and it’s done well without getting too carried away. We like the wording that adds to the whole atmosphere like “Promos worthy of Asgard,” “Hero’s Welcome” and the tag line that accompanies the fast payouts… “Asgardians have more privileges than mere mortals from Midgar.” We’ve seen some other sites that attempt to incorporate some unique flavor but, many times; it falls flat. Vikingheim just seems to work on all levels.

One, Two, Three, How About 25?

25 software companies combine to create a large casino full of possibilities. 756 slots are enough to catch your attention but how about 92 table games, 25 video poker, scratch cards, keno, bingo, virtual sports, and an entire live casino as well? Your quest for gold can head in any direction.

The Hidden Treasures

The €250 welcome bonus package with its 30 times rollover isn’t any special. The more creative promotion is Viking Loot, which allows registered players to go into the locker and pull out treasure like free betting chips or other prizes and bonuses.

Bonuses & Promotions

You’re not going to find pages and pages of different bonuses and promotional programs publicly posted but there is a standard welcome bonus that applies to new players’ first three deposits if free spins are selected. Other types of offers are issued on a per-player basis at the casino’s discretion, and there should be some match play opportunities that can be selected every time a new deposit is made.

100% Welcome Deposit up to €250 on first deposit; 150 Free Spins

This new player package is divided up into three parts that accompany each of the first three transfers into the player account. The match bonus has a 30 times rollover that is required for both the deposit and the bonus amount combined and is only an option with the first deposit. The free spins are divided into three, and also have a play through condition of 35 times on any winnings that result from the complimentary spins.

• Deposit 1: 100% up to €250; 50 spins on Scruffy Duck
• Deposit 2: 50 spins on Jungle Spirit: Call of the Wild
• Deposit 3: 50 spins on Aloha

There are a few things to note about the welcome bonus offered by Vikingheim. First of all, the homepage and the terms and conditions start out by saying that players receive a 100% bonus match of up to €250 plus 50 free spins on Scruffy Duck. But, then, the terms and conditions go on to say that free spins are issued if the deposit match isn’t accepted.

There are quite a few games exempt from complying with a rollover and classic slots only provide a 50% contribution. If you play Roulette, Three Card Poker, Blackjack or Baccarat, you’ll looking at a whopping 1%. Bottom line, we know some people love these types of bonuses, but we would steer clear. There are too many restrictions and “ifs” and “buts” to contend with to be able to easily satisfy the conditions.

We’ll get into this a bit more in the banking section, but it also applies here and bears mentioning. This casino keeps things secret unless you complete registration. Case and point are the VIP program and other additional player incentives.

We would think that the entire service would be publicly promoted so that potential new customers have a complete picture of what’s being offered to them. Instead, everything is behind closed doors, and your only access is granted by completing a new player registration form.

Now we did locate some information on the loyalty program based on a reply given by a Vikingheim Customer Service agent in a public forum. Rather than reference loyalty points, this casino calls them coins and they’re accumulated with every €5 in betting. To quote customer service “Vikings are favored by Gods: Odin Thor, Freya, and Loki. Each of these Gods will give you valuable gifts in return of your accumulated coins: free spins, free chips, match bonuses.” Each player has a chest, and the coins are stored in there for future use.

It’s Takes Money to Win Money

Before we get into the specifics of deposits and withdrawals within this casino, we’ll segue from the secrecy of the bonuses to a similar situation with the banking. To us, it doesn’t matter how good your service is, how many games you offer or what types of promotions are available if you can’t provide information on money transfers to your potential new players.

Before anyone can spin the reels or stack their chips, they need to have the money available to bet, and a big part of an online betting service is to accommodate players and help them get their account funded easily.

Now, we can see logos on the homepage of this site that indicates some banking options, but there is no main page posted for the public that lists all of the ins and outs of each different choice, meaning minimum and maximum amounts that can be transferred, fees, turnaround times, etc.

We’ve sifted through a bunch of pages and random pieces of information and put together a fairly accurate depiction of your financial options with Vikingheim, but we would have preferred to see the casino provide all of this with no login required.

Deposits

Note: All deposits should be fee-free

Withdrawals

For payouts, the same method is used whenever possible. If a withdrawal can’t be made through the same mode of deposit, a bank transfer is used.

Withdrawal fees do apply but no fees, maximum amounts, or turnaround times are available. You have to be a registered player and then head over to the cashier area to see what applies to you.

Go Forth and Play

While we haven’t been complimentary of the bonuses or banking, we are fans of the casino itself. The concept of using a huge variety of software providers is so much more appealing than a single company responsible for everything. You get a much better collection with more types of games and presentations.

There’s no getting around it; it’s a slot casino. Over 750 titles are housed in the slot banks. But, a 92 game table area and 44 live casino tables are not too shabby either. The games just go on and on and, with customers these days always wanting more, they won’t be disappointed.

The site notes that 1,500 games are available. Our review revealed just under 1,000 so, depending on your area, you may have more or less, and some software companies have geographical restrictions that disallow their games from being offered everywhere.

Game Variety

Top-notch variety. There are so many different types of betting opportunities, and they’re all over the board. There aren’t just video slots but classic slots. Not just table games but dozens of live dealer tables. Virtual sports, video poker, bingo, keno, scratch cards… The casino is filled with fun options. The only things missing are a sportsbook and poker room, but regular casino game players should be thrilled.

Audio and Video Quality

It would be a shame to have such an amazing website and then be disappointed when you get to the games themselves. But, never fear, the games are high quality and high tech, and a huge number of them are available in the mobile version as well.

Mobile Casino

Just under 1,000 games in the full website and just over 500 in the smaller version. Smartphone and tablet users can’t complain as they still have a ton of titles from which to select. The only thing we found missing in the mobile

Software

• Endorphina
• EGT
• Microgaming
• Leander Games
• Booming Games
• Habanero
• Mrslotty
• NetEnt
• Vivo
• betgames.tv
• OMI
• Pariplay
• Playson
• Spigo
• World-Match
• Genii
• Lega
• Multislot
• NYX Gaming
• 1×2 Gaming
• PlaynGo
• QuickSpin
• Spinomenal
• Pro Gaming
• Lucky Streak

Slots – 756 (467 on mobile)

If you’re a regular player, you’ll recognize some of the games but others may be entirely new as providers represent a good combination of the larger companies and the more boutique sized that only have a few products in their relatively new catalog. You’ll find the popular Universal Monsters collection provided by NetEnt as well as 3D games, superheroes, jackpots, and, obviously much more.

Hot slots are labeled for easy identification, and you can sort through the menu by software provider or type of slot game as well.

Hot Slots

• Dead or Alive
• Creature from the Black Lagoon
• Twin Spin
• Gonzo’s Quest
• Starburst
• Wild Water
• Sakura Fortune
• Butterfly Staxx
• Viking Runecraft
• Drive: Multiplier Mayhem

Other Video Slots (673 available)

• Champion’s Goal
• Megadeth
• 9 Figures Club
• Wonder Woman
• Cats Gone Wild
• Perfect Date
• Captain Shockwave
• Jack Hammer
• Superman
• Burlesque

3D Slots (37 available)

• Treasure of the Pyramid
• Glam Sham
• The Invisible Man
• Robin Hood Shifting Riches
• Elements the Awakening
• Jack and the Beanstalk
• Wonky Wabbits
• Energoonz
• Wild Blood
• Dragon Slot

Classic Slots (40 available)

• Royal Banquet
• The Purse of the Mummy
• Stars ‘n Stripes 777
• Magnificent 7s
• Wild Berry
• Treasure Tomb
• 5X Magic
• Reelin’ and Rockin’
• Pina Nevada
• Rising Sun

Other Slots (six available)

• Tivoli
• Fruits
• Zoo
• Diamonds
• Tropicana
• Arctic Madness

Video Poker (25 available but not on mobile)

Video Poker is only available on the full website version and is not well labeled. When you’re sorting via graphic cards, you can’t tell what some of the titles are as there’s a picture but no text to represent the name of the game. The same happens in the table game area as well. It would behoove this casino to label everything so players can easily identify their favorites.

• Jacks or Better Double Up
• All American
• Deuces Wild
• Joker Poker Aces
• 10s or Better
• Vegas 10s or Better
• Double Joker Poker
• Mega Jack
• Joker Poker Kings
• All American Double Up

Sports & Virtual Sports (11 available; five on mobile)

• Darts 180
• Virtual Europa League
• Virtual Euros
• Virtual Soccer
• Touchdown
• Virtual Champions
• Virtual Legends
• Virtual African Cup
• Virtual Rugby
• Virtual World Cup

Others – Scratch, Keno, Bingo (34 available; two on mobile)

• Gold Bars and Rounds
• Grand Prix Gold
• Rio Bingo
• Keno Lab
• Captain Keno
• Lucky Scratch
• Scratch Soccer
• Superkeno
• Rugby Riches
• Zodiac Fortune

Table Games (92 available; 23 on mobile)

As we mentioned in the video poker section, these games are not easily identified so you may need to click through some tables to find the ones you like.

• Three Card Hold ’em
• Astro Roulette
• Vegas Strip Blackjack
• Sharp Shooter
• Punto Banco
• Red Queen Blackjack
• Sic Bo
• Casino Wars
• Baccarat
• Odd One In

Odd One In might be an oddity to you. It’s a custom game by 1×2 Gaming, and the premise is really easy as you’re betting on the outcome of a two-card deal in hopes to see an odd number total. There are different variations to add to the betting opportunities like the choice of suit, color, and number.

Live Casino – (44 available; 47 on mobile)

There’s not a typo on the number of games we just listed. We did count more tables on our smartphone than on our computer. But, if you have a hard time figuring out what table games are offered, you’ll have an even bigger challenge identifying live dealer games. The majority of graphic cards just feature the dealer, so we guess the game commences before you even get to the table.

Automatic Roulette, various Blackjack tables, and Authentic Roulette are offered.

Customer Service

• Live Chat: offered round the clock
• Email: [email protected]

As this is a relatively new site, there isn’t a lot to go by yet regarding excellent service, but everything seems adequate for the time being. There aren’t any big complaints of miscommunication or other service issues.

Summary

We’ve gone back and forth a bit teetering between really liking the casino and being frustrated with the lack of information that it provides for people considering becoming active players.

Let’s start with the financial stuff as it’s key to getting the ball rolling on any gambling site and some of it is still a mystery to us. We know that there are plenty of options although a Bitcoin alternative is always a good thing. We also know that there are no deposit fees but withdrawal fees do apply. Are they €1 per transaction or are they 10% per payout? You won’t know until you register and look at what is offered to you.

Most of the newer casinos have been promoting fast payment approvals such as 24 hours or less, but we don’t see anything specific in that area either. We will give credit where it’s due, and some of the inaugural players have said that they received their payouts timely except for a few who experienced some delays of several days.

While we’ve hopped on the non-disclosure bandwagon, let’s talk bonuses. The €250 welcome bonus package is right on the homepage for all to see, but that’s where everything comes to a screeching halt. Vikingheim promotes “Cool Bonuses” and “Promos Worthy of Asgard,” but what are they? Our answer is another big question mark.

Once you do enter the casino, everything changes. You’re welcomed by an incredible number of options. The games run the gamut and, with so many different companies used to provide the collection, if you don’t like one, there’s another one waiting for you to try, and another, and another… You can try something new every day for the next two and a half years, and you still have more that you haven’t experienced.

There is an oddity about this casino, though. Usually, jackpot games are up front and center with those impressive amounts being heavily promoted, but that’s not the case here despite the fact that some real prizes are still up for grabs.

Before we call it a wrap, we just want to say that it’s important to acknowledge that this is a brand new site. There are always growing pains, and the site could still be evolving with more information being added. The website itself is well designed and very enticing, and it’s hard to beat the number of games that have already been added. Publicize the promotions and the financial options, and you’ve got a winner!

Verdict

This is a very promising new website that offers an incredible array of slots, table games, and live dealer tables. The website lures you in with its regal purple color and fun graphics that incorporate the Viking premise that seems to work out well. You will have to take a leap of faith in registering, though, as you won’t know everything that’s offered as far as deposits, withdrawals, and bonus offers until you’re a full-fledged member of the club.

FAQ